In SAS Marketing Optimization, you might see intermittent failures when you attempt to create scenarios. These failures manifest as an orphaned data-store entry for the scenario in the scenarios table, and there is no corresponding public object for the entry.

When this failure occurs, the SASMarketingOptimization6.x.log, MarketingOptimizationddmmmyy_1.log, and ShareServer_xxx.log files show that the failure to create a scenario is related to the following error:

This problem might happen when you execute multiple scenario actions at the same time. This error results in concurrent SAS^® Stored Process Server calls that need access to update the scenarios table.

The failures are intermittent because the problem is a timing issue. That is, if the problem occurs during scenario creation, the middle tier aborts the scenario-creation process, and there is no attempt to create the corresponding public object.

In this situation, the PUBLIC_OBJECT_METADATA_ID column for the scenario is blank in the scenarios table. When there is no public object for a scenario in the data store, that scenario cannot be surfaced in SAS Marketing Optimization.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Marketing Optimization	Microsoft® Windows® for x64	6.1_M1	6.4		9.4 TS1M0
		Microsoft Windows 8 Enterprise x64	6.1_M1	6.4		9.4 TS1M0
		Microsoft Windows 8 Pro x64	6.1_M1	6.4		9.4 TS1M0
		Microsoft Windows 8.1 Enterprise 32-bit	6.1_M1	6.4		9.4 TS1M0
		Microsoft Windows 8.1 Enterprise x64	6.1_M1	6.4		9.4 TS1M0
		Microsoft Windows 8.1 Pro	6.1_M1	6.4		9.4 TS1M0
		Microsoft Windows 8.1 Pro 32-bit	6.1_M1	6.4		9.4 TS1M0
		Microsoft Windows Server 2008 R2	6.1_M1	6.4		9.4 TS1M0
		Microsoft Windows Server 2008 for x64	6.1_M1	6.4		9.4 TS1M0
		Microsoft Windows Server 2012 Datacenter	6.1_M1	6.4		9.4 TS1M0
		Microsoft Windows Server 2012 R2 Datacenter	6.1_M1	6.4		9.4 TS1M0
		Microsoft Windows Server 2012 R2 Std	6.1_M1	6.4		9.4 TS1M0
		Microsoft Windows Server 2012 Std	6.1_M1	6.4		9.4 TS1M0
		Windows 7 Enterprise x64	6.1_M1	6.4		9.4 TS1M0
		Windows 7 Professional x64	6.1_M1	6.4		9.4 TS1M0
		64-bit Enabled AIX	6.1_M1	6.4		9.4 TS1M0
		64-bit Enabled HP-UX	6.1_M1	6.4		9.4 TS1M0
		64-bit Enabled Solaris	6.1_M1	6.4		9.4 TS1M0
		HP-UX IPF	6.1_M1	6.4		9.4 TS1M0
		Linux for x64	6.1_M1	6.4		9.4 TS1M0
		Solaris for x64	6.1_M1	6.4		9.4 TS1M0

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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A fix for this issue for SAS Marketing Optimization 6.3 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/R88.html#55667

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When you create scenarios in SAS Marketing Optimization, intermittent failures might occur, and the following error is generated: "ERROR: A lock is not available for MOMETA.SCENARIOS.DATA." entry in the SAS tier logs."

Type:	Problem Note
Priority:	high

Date Modified:	2015-04-28 11:02:06
Date Created:	2015-04-28 09:00:07