When you enter a value into a Select node in SAS Customer Intelligence Studio, you might experience a delay. A long wait time (more than 10 seconds) occurs between the time you press the keys on the keyboard to the time when the value appears in the field in the Select node.

The same problem occurs when you paste in the value rather than enter it directly from the keyboard. This problem results when the underlying information map contains a large number of data items, and it happens regardless of which Internet browser you use.

To work around this issue, reduce the number of data items in the information map.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Note: After you apply the fix for this issue, you need to disable the look-ahead functionality. To do that, add the Java option -Dsas.ci.disableSelectNodeLookAhead, as explained below.

For Linux or other UNIX operating environments, add the option to setenv.sh, as shown below:

The setenv.sh file is typically located in the SAS-configuration-directory/Lev1/Web/WebAppServer/SASServer6_1/bin directory.

For Microsoft Windows operating environments (where the servers are started as Windows Services), add the option to the wrapper.conf file, as shown below:

Note: In this option, XX specifies the next number in the sequence for your machine.

The wrapper.conf file is typically located in the SAS-configuration-directoryLev1\Web\WebAppServer\SASServer6_1\conf directory.

You need to restart the middle tier so that the settings can take effect.

Operating System and Release Information

A fix for this issue for SAS Digital Marketing 6.4 is available at:

A fix for this issue for SAS Marketing Automation 6.4 is available at:

A fix for this issue for SAS Marketing Optimization 6.4 is available at:

A fix for this issue for SAS Marketing Automation 6.3 is available at: