Problem Note 55985: The error "Too many files are open" is logged when you have clustered SAS® Metadata Servers
When a clustered metadata server node encounters communication errors, it disconnects from the master node. When it attempts to rejoin the cluster, the node can run out of file handles.
If you encounter this issue, the following message is returned in the SASMetadataServer*.log files:
2015-04-21T22:02:41,591 ERROR [00000015] :sas The TCP/IP tcpSockAccept support routine failed with error 24
(Too many files are open.)
and/or
2015-04-05T16:23:14,479 INFO [01331883] 63135:sas- INTERNAL ERROR: Connecting node SASMeta -
Metadata Server has no pIface.
To work around this issue, complete the following steps:
- Ensure that the network is functioning and has no errors.
- Stop and start the metadata server node that is offline. Use the following command to control the SAS Metadata Server:
SAS-configuration-directory/Lev1/SASMeta/MetadataServer/MetadataServer.sh options
-
Use SAS® Management Console to review the state of the cluster:
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Metadata Server | Microsoft® Windows® for x64 | 9.4 | 9.4 | | 9.4 TS1M3 |
Microsoft Windows 8 Enterprise 32-bit | 9.4 | 9.4 | | 9.4 TS1M3 |
Microsoft Windows 8 Enterprise x64 | 9.4 | 9.4 | | 9.4 TS1M3 |
Microsoft Windows 8 Pro 32-bit | 9.4 | 9.4 | | 9.4 TS1M3 |
Microsoft Windows 8 Pro x64 | 9.4 | 9.4 | | 9.4 TS1M3 |
Microsoft Windows 8.1 Enterprise 32-bit | 9.4 | 9.4 | | 9.4 TS1M3 |
Microsoft Windows 8.1 Enterprise x64 | 9.4 | 9.4 | | 9.4 TS1M3 |
Microsoft Windows 8.1 Pro | 9.4 | 9.4 | | 9.4 TS1M3 |
Microsoft Windows 8.1 Pro 32-bit | 9.4 | 9.4 | | 9.4 TS1M3 |
Microsoft Windows 95/98 | 9.4 | | | |
Microsoft Windows 2000 Advanced Server | 9.4 | | | |
Microsoft Windows 2000 Datacenter Server | 9.4 | | | |
Microsoft Windows 2000 Server | 9.4 | | | |
Microsoft Windows 2000 Professional | 9.4 | | | |
Microsoft Windows NT Workstation | 9.4 | | | |
Microsoft Windows Server 2003 Datacenter Edition | 9.4 | | | |
Microsoft Windows Server 2003 Enterprise Edition | 9.4 | | | |
Microsoft Windows Server 2003 Standard Edition | 9.4 | | | |
Microsoft Windows Server 2003 for x64 | 9.4 | | | |
Microsoft Windows Server 2008 | 9.4 | 9.4 | | 9.4 TS1M3 |
Microsoft Windows Server 2008 R2 | 9.4 | 9.4 | | 9.4 TS1M3 |
Microsoft Windows Server 2008 for x64 | 9.4 | 9.4 | | 9.4 TS1M3 |
Microsoft Windows Server 2012 Datacenter | 9.4 | 9.4 | | 9.4 TS1M3 |
Microsoft Windows Server 2012 R2 Datacenter | 9.4 | 9.4 | | 9.4 TS1M3 |
Microsoft Windows Server 2012 R2 Std | 9.4 | 9.4 | | 9.4 TS1M3 |
Microsoft Windows Server 2012 Std | 9.4 | 9.4 | | 9.4 TS1M3 |
Microsoft Windows XP Professional | 9.4 | | | |
Windows 7 Enterprise 32 bit | 9.4 | 9.4 | | 9.4 TS1M3 |
Windows 7 Enterprise x64 | 9.4 | 9.4 | | 9.4 TS1M3 |
Windows 7 Home Premium 32 bit | 9.4 | 9.4 | | 9.4 TS1M3 |
Windows 7 Home Premium x64 | 9.4 | 9.4 | | 9.4 TS1M3 |
Windows 7 Professional 32 bit | 9.4 | 9.4 | | 9.4 TS1M3 |
Windows 7 Professional x64 | 9.4 | 9.4 | | 9.4 TS1M3 |
Windows 7 Ultimate 32 bit | 9.4 | 9.4 | | 9.4 TS1M3 |
Windows 7 Ultimate x64 | 9.4 | 9.4 | | 9.4 TS1M3 |
Windows Millennium Edition (Me) | 9.4 | | | |
Windows Vista | 9.4 | | | |
Windows Vista for x64 | 9.4 | | | |
64-bit Enabled AIX | 9.4 | 9.4 | | 9.4 TS1M3 |
64-bit Enabled Solaris | 9.4 | 9.4 | | 9.4 TS1M3 |
HP-UX IPF | 9.4 | 9.4 | | 9.4 TS1M3 |
Linux for x64 | 9.4 | 9.4 | | 9.4 TS1M3 |
Solaris for x64 | 9.4 | 9.4 | | 9.4 TS1M3 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
When the SAS Metadata cluster quorum is ONLINE and one of the nodes encounters a networking issue, it loses its connection to the master node. The node then falls into a loop of trying to reconnect and consumes all of its file handles, which causes it to stop working.
Type: | Problem Note |
Priority: | medium |
Date Modified: | 2015-10-14 11:57:39 |
Date Created: | 2015-06-12 10:04:15 |