Problem Note 55430: The domain ID is not honored when you schedule a campaign group in SAS® Customer Intelligence
When you schedule a campaign group in SAS Customer Intelligence, the domain ID might not be added in Microsoft Windows operating environments. When this situation occurs, you might see the following error message.
Caught exception
ApplicationException
Cause message is Bad username or password.
ERROR 08:Jul:2014 @ 06:01:03:987: EXCEPTION
ERROR Additional information: UserID = sasdemo context = XXX
ERROR 08:Jul:2014 @ 06:01:03:995: EXCEPTION
ERROR 20 Unable to log on to application server
ERROR 20 Unable to log on to application server
com.sas.analytics.crm.ma.launcher.LaunchException: 20 Unable to log on to application server
A command line similar to the following command line is created automatically by SAS Customer Intelligence Studio:
"SAS-configuration-directory\Lev1\SASApp\MaLauncher\mabatch.bat" -u "sasdemo" –p {sasenc}1D57933958C580064BD3DCA81A33DFB2
-x "MASQLMap" -d campaign-group -e -v --FGAAH0WWFJAAQ1A4 optimize
However, the command with the corrected domain ID is as follows:
"SAS-configuration-directory\Lev1\SASApp\MaLauncher\mabatch.bat" -u "sasdemo@domain-ID" –p {sasenc}1D57933958C580064BD3DCA81A33DFB2
-x "MASQLMap" -d campaign-group -e -v --FGAAH0WWFJAAQ1A4 optimize
Click the Hot Fix tab in this note to access the hot fix for this issue.
With the hot fix, a new Java argument is introduced: -Dsas.ci.CampaignGroupScheduleWithDomainQualifiedUser-ID
- For Windows environments in which the servers are started as Windows services, navigate to the SAS-configuration-directory\Lev1\Web\WebAppServer\SASServer6_1\conf directory and add the new argument to the wrapper.conf file, as shown below:
wrapper.java.additional.XX=-Dsas.ci.CampaignGroupScheduleWithDomainQualifiedUser-ID
In this argument, XX represents the next number in the sequence that already exists in the file. Modify XX to be the next number in that sequence.
- Restart the middle tier so that the setting can take effect.
Operating System and Release Information
SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.1_M1 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows 8.1 Pro | 6.1_M1 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.4 | | 9.4 TS1M0 |
Microsoft Windows Server 2012 Std | 6.1_M1 | 6.4 | | 9.4 TS1M0 |
Windows 7 Enterprise x64 | 6.1_M1 | 6.4 | | 9.4 TS1M0 |
Windows 7 Professional x64 | 6.1_M1 | 6.4 | | 9.4 TS1M0 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2015-03-24 13:25:57 |
Date Created: | 2015-03-24 07:28:59 |