Problem Note 54737: An out-of-memory exception might be generated when you drill in the Targets and Metrics table in a category plan
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In SAS® Promotion Optimization, the following out-of-memory exception might be generated when you are drilling in the Targets and Metrics table in the Category Plan Details view:
2014-11-18 12:16:59,938 FATAL Worker-25 java.lang.StackTraceElement - Could not access HTTP invoker remote service at [http://servername:8080/miserver/remoting/rppCategoryService]; nested exception is java.lang.OutOfMemoryError: Java heap space org.springframework.remoting.RemoteAccessException: Could not access HTTP invoker remote service at [http://servername:8080/miserver/remoting/rppCategoryService]; nested exception is java.lang.OutOfMemoryError: Java heap space at org.springframework.remoting.httpinvoker.HttpInvokerClientInterceptor.convertHttpInvokerAccessException(HttpInvokerClientInterceptor.java:212) at org.springframework.remoting.httpinvoker.HttpInvokerClientInterceptor.invoke(HttpInvokerClientInterceptor.java:145) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) at $Proxy25.getAggregatedData(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.sas.solutions.di.server.api.ServerProxy.invoke(ServerProxy.java:60) at $Proxy26.getAggregatedData(Unknown Source) at com.sas.solutions.di.server.rpp.api.AggregatedData.refresh(AggregatedData.java:198) at com.sas.solutions.di.server.rpp.api.AggregatedData.setProdGeoScope(AggregatedData.java:186) at com.sas.solutions.di.studio.rpp.planning.metrics.LoadAggregationsJob.execute(LoadAggregationsJob.java:52) at com.sas.solutions.di.commons.jobs.AbstractJob.internalExecute(AbstractJob.java:454) at com.sas.solutions.di.commons.jobs.AbstractJob.run(AbstractJob.java:420) at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55) Caused by: java.lang.OutOfMemoryError: Java heap space at java.io.ObjectInputStream$HandleTable.grow(Unknown Source) at java.io.ObjectInputStream$HandleTable.assign(Unknown Source) at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source) at java.io.ObjectInputStream.readObject0(Unknown Source) at java.io.ObjectInputStream.readObject(Unknown Source) at java.util.HashMap.readObject(Unknown Source)
This exception is likely to be generated when you are drilling deep into the product-location hierarchy in the Targets and Metrics table. Currently, the client keeps all metrics in the hierarchy in memory. After the fix is available, the client keeps only visible metrics in the hierarchy to reduce memory requirements. However, depending on the pattern of your drill-in and the size of the product-location hierarchy in your category plan, the out-of-memory exception might still be generated.
There is no workaround for this issue.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Promotion Optimization | Linux for x64 | 5.2_M3 | 5.4 | 9.3 TS1M2 | 9.4 TS1M4 |
| Microsoft® Windows® for x64 | 5.2_M3 | 5.4 | 9.3 TS1M2 | 9.4 TS1M4 | ||
A fix for this issue for SAS Revenue Optimization 5.2_M3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/M38.html#54737A fix for this issue for SAS Size Optimization 3.2_M4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/P21.html#54737A fix for this issue for SAS Revenue Optimization 5.2_M4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/P20.html#54737| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2017-06-13 11:45:27 |
| Date Created: | 2014-12-01 08:25:15 |