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Problem Note 54329: The incident validation state appears as Submitted while workflow status incorrectly appears as Fully Approved
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In SAS® Enterprise GRC, incidents (and other items) have workflow that they follow. By design, the incident has both a workflow status and a validation status. It is possible that an incident's validation state will show In Process while its workflow state incorrectly shows Fully Approved, as shown below.
The workflow activity status and validation state are incorrectly out of sync:
Workflow Activity: Fully Approved
Validation State: Submitted
The problem occurs in scenarios similar to the one below. In this example, assume you have three users: User 1, User 2, and User 3.
- User 1 creates a new incident, and then submits it and accepts it for investigation.
- User 1 fills in the required fields and sends the incident for approval.
- User 2 (manager) approves it.
- User 3 (validator) approves it. Now the workflow status is fully approved.
- User 3 (validator) adds a new financial effect in this fully approved incident and sends the financial effect for approval.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise GRC | Microsoft® Windows® for x64 | 5.1 | |||
| Microsoft Windows 8 Enterprise 32-bit | 5.1 | |||||
| Microsoft Windows 8 Enterprise x64 | 5.1 | |||||
| Microsoft Windows 8 Pro 32-bit | 5.1 | |||||
| Microsoft Windows 8 Pro x64 | 5.1 | |||||
| Microsoft Windows 8.1 Enterprise 32-bit | 5.1 | |||||
| Microsoft Windows 8.1 Enterprise x64 | 5.1 | |||||
| Microsoft Windows 8.1 Pro | 5.1 | |||||
| Microsoft Windows 8.1 Pro 32-bit | 5.1 | |||||
| Microsoft Windows 95/98 | 5.1 | |||||
| Microsoft Windows 2000 Advanced Server | 5.1 | |||||
| Microsoft Windows 2000 Datacenter Server | 5.1 | |||||
| Microsoft Windows 2000 Server | 5.1 | |||||
| Microsoft Windows 2000 Professional | 5.1 | |||||
| Microsoft Windows NT Workstation | 5.1 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.1 | |||||
| Microsoft Windows Server 2003 Enterprise Edition | 5.1 | |||||
| Microsoft Windows Server 2003 Standard Edition | 5.1 | |||||
| Microsoft Windows Server 2003 for x64 | 5.1 | |||||
| Microsoft Windows Server 2008 | 5.1 | |||||
| Microsoft Windows Server 2008 R2 | 5.1 | |||||
| Microsoft Windows Server 2008 for x64 | 5.1 | |||||
| Microsoft Windows Server 2012 Datacenter | 5.1 | |||||
| Microsoft Windows Server 2012 R2 Datacenter | 5.1 | |||||
| Microsoft Windows Server 2012 R2 Std | 5.1 | |||||
| Microsoft Windows Server 2012 Std | 5.1 | |||||
| Microsoft Windows XP Professional | 5.1 | |||||
| Windows 7 Enterprise 32 bit | 5.1 | |||||
| Windows 7 Enterprise x64 | 5.1 | |||||
| Windows 7 Home Premium 32 bit | 5.1 | |||||
| Windows 7 Home Premium x64 | 5.1 | |||||
| Windows 7 Professional 32 bit | 5.1 | |||||
| Windows 7 Professional x64 | 5.1 | |||||
| Windows 7 Ultimate 32 bit | 5.1 | |||||
| Windows 7 Ultimate x64 | 5.1 | |||||
| Windows Millennium Edition (Me) | 5.1 | |||||
| Windows Vista | 5.1 | |||||
| Windows Vista for x64 | 5.1 | |||||
| 64-bit Enabled AIX | 5.1 | |||||
| 64-bit Enabled Solaris | 5.1 | |||||
| HP-UX IPF | 5.1 | |||||
| Linux for x64 | 5.1 | |||||
| Solaris for x64 | 5.1 | |||||