Problem Note 54897: The SAS® Download Manager "Resume" selection does not function correctly
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The SAS Download Manager 1.60 Resume functionality does not function properly. If you stop the download process or if the download process is interrupted, choosing to resume the download fails.
Examples
When you start the SAS Download Manager, a dialog box appears, showing Download in Progress:
Clicking Stop Download Process of course stops the process. Then, if you start the SAS Download Manager again and click Resume, as shown below, the process fails.
The Download Interrupted dialog box appears:
Or you might encounter 404 errors like the following:
To Correct the Problem
- In the SAS Download Manager dialog box (shown earlier), do not click Resume. Instead, click New Download to begin the download process.
- Allow the download process to complete without stopping it.
- When prompted for the download location, specify the same location that you were already using. The download should continue where it left off.
- Click Yes, when you see this message:
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Download Manager | Solaris for x64 | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 |
| Linux for x64 | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| HP-UX IPF | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| 64-bit Enabled Solaris | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| 64-bit Enabled AIX | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Windows 7 Professional x64 | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Windows 7 Enterprise x64 | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 Std | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Std | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 Datacenter | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 R2 | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Pro 32-bit | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Pro | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise x64 | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Pro x64 | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Enterprise x64 | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Microsoft® Windows® for x64 | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| z/OS | 1.60 | 1.61 | 9.4 TS1M0 | 9.4 TS1M2 | ||
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2015-01-05 14:54:23 |
| Date Created: | 2014-12-19 10:15:40 |