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Problem Note 54626: A blank web page might appear in the GUI when you navigate between the broadcast HTML editor and other tabs in SAS® Customer Intelligence Studio

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When you navigate between tabs in the broadcast category in SAS Customer Intelligence Studio, a blank web page might be rendered in the graphical user interface (GUI). When this happens, you cannot close the blank page.

To close the page, you need to exit from SAS Customer Intelligence Studio.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Customer Intelligence StudioWindows Millennium Edition (Me)6.3
Windows 7 Ultimate x646.36.49.4 TS1M2
Windows 7 Ultimate 32 bit6.36.49.4 TS1M2
Windows 7 Professional x646.36.49.4 TS1M2
Windows 7 Professional 32 bit6.36.49.4 TS1M2
Windows 7 Home Premium x646.36.49.4 TS1M2
Windows 7 Home Premium 32 bit6.36.49.4 TS1M2
Windows 7 Enterprise x646.36.49.4 TS1M2
Windows 7 Enterprise 32 bit6.36.49.4 TS1M2
Microsoft Windows XP Professional6.3
Microsoft Windows Server 2012 Std6.36.49.4 TS1M2
Microsoft Windows Server 2012 R2 Std6.36.49.4 TS1M2
Microsoft Windows Server 2012 R2 Datacenter6.36.49.4 TS1M2
Microsoft Windows Server 2012 Datacenter6.36.49.4 TS1M2
Microsoft Windows Server 2008 for x646.36.49.4 TS1M2
Microsoft Windows Server 2008 R26.36.49.4 TS1M2
Microsoft Windows Server 20086.36.49.4 TS1M2
Microsoft Windows Server 2003 for x646.3
Microsoft Windows Server 2003 Standard Edition6.3
Microsoft Windows Server 2003 Enterprise Edition6.3
Microsoft Windows Server 2003 Datacenter Edition6.3
Microsoft Windows NT Workstation6.3
Microsoft Windows 2000 Professional6.3
Microsoft Windows 2000 Server6.3
Microsoft Windows 2000 Datacenter Server6.3
Microsoft Windows 2000 Advanced Server6.3
Microsoft Windows 95/986.3
Microsoft Windows 8.1 Pro 32-bit6.36.49.4 TS1M2
Microsoft Windows 8.1 Pro6.36.49.4 TS1M2
Microsoft Windows 8.1 Enterprise x646.36.49.4 TS1M2
Microsoft Windows 8.1 Enterprise 32-bit6.36.49.4 TS1M2
Microsoft Windows 8 Pro x646.36.49.4 TS1M2
Microsoft Windows 8 Pro 32-bit6.36.49.4 TS1M2
Microsoft Windows 8 Enterprise x646.36.49.4 TS1M2
Microsoft Windows 8 Enterprise 32-bit6.36.49.4 TS1M2
Microsoft® Windows® for x646.36.49.4 TS1M2
Windows Vista6.3
Windows Vista for x646.3
64-bit Enabled AIX6.36.49.4 TS1M2
64-bit Enabled Solaris6.36.49.4 TS1M2
HP-UX IPF6.36.49.4 TS1M2
Linux for x646.36.49.4 TS1M2
Solaris for x646.36.49.4 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.