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Problem Note 53058: Creating a folder shortcut to a non-accessible directory removes the Folders display in SAS® Studio

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In SAS Studio, if you create a folder shortcut to a directory that exists but you do not have permission to access, the display under the Folders tab is removed. This includes any folders under My Folders.

In SAS Studio® 3.1 and 3.2, you can create a folder shortcut to a directory to which you do not have access permission. No error is displayed and the shortcut appears to be created. The folders and files still exist and can be accessed through Search. It is only the display that is affected.

To reset the Folders display in SAS Studio 3.1 or 3.2, do the following:

  1. Sign out from SAS Studio.

  2. From the operating system, delete the following file in the user's directory used by the server that is hosting SAS Studio:
    [userdir]/.wepreferences/SWE.folderShortcuts.key
    

In SAS® Studio 3.3, an error is generated if you try to create a folder shortcut to a directory to which you do not have access. However, you might still encounter this problem if inaccessible directories are migrated, or if the directory becomes inaccessible after the shortcut has been created. Again, the folders and files still exist and can be accessed through Search. It is only the display that is affected.

To reset the Folders display in SAS Studio 3.3, do the following:

  1. Sign out from SAS Studio.

  2. From the operating system, delete the following file in the user's directory used by the server that is hosting SAS Studio:
    On UNIX:
    ~/.sasstudio/preferences/SWE.folderShortcuts.key 
    
    On Windows:
    %AppData%\SAS\SASStudio\preferences\SWE.folderShortcuts.key 
    

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS StudioMicrosoft® Windows® for x643.13.49.4 TS1M19.4 TS1M3
Microsoft Windows Server 2008 for x643.13.49.4 TS1M19.4 TS1M3
Microsoft Windows Server 2012 Datacenter3.13.49.4 TS1M19.4 TS1M3
Microsoft Windows 8 Enterprise 32-bit3.13.49.4 TS1M19.4 TS1M3
Microsoft Windows 8 Enterprise x643.13.49.4 TS1M19.4 TS1M3
Microsoft Windows 8 Pro 32-bit3.13.49.4 TS1M19.4 TS1M3
Microsoft Windows 8 Pro x643.13.49.4 TS1M19.4 TS1M3
Microsoft Windows 8.1 Enterprise 32-bit3.13.49.4 TS1M19.4 TS1M3
Microsoft Windows 8.1 Enterprise x643.13.49.4 TS1M19.4 TS1M3
Microsoft Windows 8.1 Pro3.13.49.4 TS1M19.4 TS1M3
Microsoft Windows 8.1 Pro 32-bit3.13.49.4 TS1M19.4 TS1M3
Microsoft Windows Server 20083.13.49.4 TS1M19.4 TS1M3
Microsoft Windows Server 2008 R23.13.49.4 TS1M19.4 TS1M3
Microsoft Windows Server 2012 R2 Datacenter3.13.49.4 TS1M19.4 TS1M3
Microsoft Windows Server 2012 R2 Std3.13.49.4 TS1M19.4 TS1M3
Microsoft Windows Server 2012 Std3.13.49.4 TS1M19.4 TS1M3
Windows 7 Enterprise 32 bit3.13.49.4 TS1M19.4 TS1M3
Windows 7 Enterprise x643.13.49.4 TS1M19.4 TS1M3
Windows 7 Home Premium 32 bit3.13.49.4 TS1M19.4 TS1M3
Windows 7 Home Premium x643.13.49.4 TS1M19.4 TS1M3
Windows 7 Professional 32 bit3.13.49.4 TS1M19.4 TS1M3
Windows 7 Professional x643.13.49.4 TS1M19.4 TS1M3
Windows 7 Ultimate 32 bit3.13.49.4 TS1M19.4 TS1M3
Windows 7 Ultimate x643.13.49.4 TS1M19.4 TS1M3
Linux for x643.13.49.4 TS1M19.4 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.