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Problem Note 52978: There might be a delay in updates to the SAS® Digital Marketing tables and performance might be badly affected

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There might be a delay in updates to the SAS Digital Marketing tables. This delay might be more noticeable when the broadcasts are of a high volume (for example, 100,000 or more e-mail recipients).

Performance and general stability of the system might also be badly affected.

Click the Hot Fix tab in this note to access the hot fix for this issue.

After you apply the hot fix, the following advanced server properties are available to control the concurrent behavior of the JDBC update process for response, reply, audit, and link tables:

  1. EnableParallelJDBCUpdate: Enables the parallel processing of the SAS Digital Marketing response, replies, audit, and link records when set to true. The default value is false. This property should be set to true when the response, replies, audit, and link tables are stored in a database that supports concurrent table update. Note that SAS data sets do not support concurrent updates to a table and are not recommended for use as the SAS Digital Marketing tables. See SAS Note 47241, "The SAS Digital Marketing response table or opt-out table might lose information" for additional information.
  2. ParallelJDBCUpdateThreads: Specifies the number of threads that are used for parallel JDBC updates. The default value is 5. You can increase this by a small number, but it must remain significantly less than the c3p0 maximum connection pool size. Otherwise performance will be impacted elsewhere.

Add these new advanced server properties in SAS Digital Marketing Studio. Then restart the bess.war files, the sdm.war file, and SAS Digital Marketing Server.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Digital MarketingMicrosoft® Windows® for x646.1_M16.39.3 TS1M29.4 TS1M1
Microsoft Windows 8 Enterprise 32-bit6.1_M16.39.3 TS1M29.4 TS1M1
Microsoft Windows 8 Enterprise x646.1_M16.39.3 TS1M29.4 TS1M1
Microsoft Windows 8 Pro 32-bit6.1_M16.39.3 TS1M29.4 TS1M1
Microsoft Windows 8 Pro x646.1_M16.39.3 TS1M29.4 TS1M1
Microsoft Windows 8.1 Enterprise 32-bit6.1_M16.39.3 TS1M29.4 TS1M1
Microsoft Windows 8.1 Enterprise x646.1_M16.39.3 TS1M29.4 TS1M1
Microsoft Windows 8.1 Pro6.1_M16.39.3 TS1M29.4 TS1M1
Microsoft Windows 8.1 Pro 32-bit6.1_M16.39.3 TS1M29.4 TS1M1
Microsoft Windows Server 2003 Datacenter Edition6.1_M19.3 TS1M2
Microsoft Windows Server 2003 Enterprise Edition6.1_M19.3 TS1M2
Microsoft Windows Server 2003 Standard Edition6.1_M19.3 TS1M2
Microsoft Windows Server 2003 for x646.1_M19.3 TS1M2
Microsoft Windows Server 20086.1_M16.39.3 TS1M29.4 TS1M1
Microsoft Windows Server 2008 R26.1_M16.39.3 TS1M29.4 TS1M1
Microsoft Windows Server 2008 for x646.1_M16.39.3 TS1M29.4 TS1M1
Microsoft Windows Server 2012 Datacenter6.1_M16.39.3 TS1M29.4 TS1M1
Microsoft Windows Server 2012 R2 Datacenter6.1_M16.39.3 TS1M29.4 TS1M1
Microsoft Windows Server 2012 R2 Std6.1_M16.39.3 TS1M29.4 TS1M1
Microsoft Windows Server 2012 Std6.1_M16.39.3 TS1M29.4 TS1M1
Microsoft Windows XP Professional6.1_M19.3 TS1M2
Windows 7 Enterprise 32 bit6.1_M16.39.3 TS1M29.4 TS1M1
Windows 7 Enterprise x646.1_M16.39.3 TS1M29.4 TS1M1
Windows 7 Home Premium 32 bit6.1_M16.39.3 TS1M29.4 TS1M1
Windows 7 Home Premium x646.1_M16.39.3 TS1M29.4 TS1M1
Windows 7 Professional 32 bit6.1_M16.39.3 TS1M29.4 TS1M1
Windows 7 Professional x646.1_M16.39.3 TS1M29.4 TS1M1
Windows 7 Ultimate 32 bit6.1_M16.39.3 TS1M29.4 TS1M1
Windows 7 Ultimate x646.1_M16.39.3 TS1M29.4 TS1M1
Windows Vista6.1_M19.3 TS1M2
Windows Vista for x646.1_M19.3 TS1M2
64-bit Enabled AIX6.1_M16.39.3 TS1M29.4 TS1M1
64-bit Enabled HP-UX6.1_M16.39.3 TS1M29.4 TS1M1
64-bit Enabled Solaris6.1_M16.39.3 TS1M29.4 TS1M1
HP-UX IPF6.1_M16.39.3 TS1M29.4 TS1M1
Linux for x646.1_M16.39.3 TS1M29.4 TS1M1
Solaris for x646.1_M16.39.3 TS1M29.4 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.