Problem Note 52752: Running multiple campaigns (or multiple nodes with a campaign) concurrently in SAS® Marketing Automation might cause errors
When multiple SAS Marketing Automation campaigns are scheduled to run concurrently (or multiple nodes within a campaign are executing concurrently), the following exception might appear in the SAS Marketing Automation Core log:
2013-11-20 12:31:59,500 WARN [e5e6f4e7f5875088:-81ef98c:142754288bf:259f][U303989]
ics.crm.custdata.datapattern.MAIQService - TID[2852502] Exception Metadata
Exception while accessing information about server. retrieving query results,
dump stack and retry 1 time>
2013-11-20 12:31:59,503 WARN
[e5e6f4e7f5875088:-81ef98c:142754288bf:259f][U303989]
ics.crm.custdata.datapattern.MAIQService - TID[2852502] !!!Exception: Metadata
Exception while accessing information about server.
com.sas.iquery.dataretrieval.DataRetrievalException: Metadata Exception while
accessing information about server.
at
com.sas.iquery.strategies.sas.oma.AbstractStrategy.prepareData(AbstractStrategy.
java:228)
This problem happens when the concurrently running campaigns or nodes are in an environment where a server context is defined (for example, SASApp or SASApp2) that is associated with at least two logical–server definitions.
To circumvent this problem, do not run campaigns or campaign nodes concurrently.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Marketing Automation Server | Windows 7 Home Premium x64 | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
Windows 7 Home Premium 32 bit | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
Windows 7 Professional 32 bit | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
Windows 7 Ultimate 32 bit | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
Windows 7 Ultimate x64 | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
Windows Vista | 5.4 | | 9.2 TS2M3 | |
Windows Vista for x64 | 5.4 | | 9.2 TS2M3 | |
64-bit Enabled AIX | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
64-bit Enabled HP-UX | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
HP-UX IPF | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
Linux | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
Linux for x64 | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
Microsoft Windows Server 2003 for x64 | 5.4 | | 9.2 TS2M3 | |
Microsoft Windows Server 2003 Standard Edition | 5.4 | | 9.2 TS2M3 | |
Microsoft Windows Server 2003 Enterprise Edition | 5.4 | | 9.2 TS2M3 | |
Microsoft Windows Server 2003 Datacenter Edition | 5.4 | | 9.2 TS2M3 | |
Microsoft® Windows® for x64 | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
Microsoft Windows XP 64-bit Edition | 5.4 | | 9.2 TS2M3 | |
Microsoft Windows Server 2003 Enterprise 64-bit Edition | 5.4 | | 9.2 TS2M3 | |
64-bit Enabled Solaris | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
Windows 7 Professional x64 | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
Windows 7 Enterprise x64 | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
Windows 7 Enterprise 32 bit | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
Microsoft Windows XP Professional | 5.4 | | 9.2 TS2M3 | |
Microsoft Windows Server 2008 for x64 | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
Microsoft Windows Server 2008 R2 | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
Microsoft Windows Server 2008 | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
Microsoft Windows Server 2003 Datacenter 64-bit Edition | 5.4 | | 9.2 TS2M3 | |
Microsoft® Windows® for 64-Bit Itanium-based Systems | 5.4 | | 9.2 TS2M3 | |
Solaris for x64 | 5.4 | 6.3 | 9.2 TS2M3 | 9.4 TS1M1 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2014-06-03 10:53:38 |
Date Created: | 2014-04-14 11:09:02 |