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Problem Note 52561: In SAS® Enterprise GRC, the error "The user ID or the password is incorrect" might be displayed when a delegate acts on behalf of another user

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In SAS Enterprise GRC, you can enable another user to act as a delegate on your behalf. If you change your password after you create the delegation, the following error message might be displayed when the delegate tries to act on your behalf:

The application could not log on to the server "SERVER_NAME:PORT". The user ID "USER_ID" or the password is incorrect.

To work around the problem, you must log on and re-create your delegations after you change your password.

Click the Hot Fix tab in this note to access the hot fix for this issue.

To enable the function that is provided in the hot fix, you must set the following system property for any application server nodes where the SAS Web Infrastructure Platform is running:

com.sas.svcs.authentication.client.DelegationService.useTrustedLogin = true

When you set the system property to true, the system uses a trusted login for the delegate. The delegate is not able to connect to a standard workspace server while acting on your behalf unless your password is stored in the metadata server. The delegate can connect to a pooled workspace server, or you can configure the standard workspace server to use launch credentials. Regardless of which workspace server is used, the workspace server process runs under the launch credentials instead of your credentials.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise GRCMicrosoft Windows Server 2008 R25.1_M36.19.3 TS1M29.4 TS1M3
Microsoft Windows Server 2008 for x645.1_M36.19.3 TS1M29.4 TS1M3
Microsoft Windows Server 2012 Datacenter5.1_M36.19.3 TS1M29.4 TS1M3
Microsoft Windows Server 2012 R2 Datacenter5.1_M36.19.3 TS1M29.4 TS1M3
Microsoft Windows Server 2012 R2 Std5.1_M36.19.3 TS1M29.4 TS1M3
Microsoft Windows Server 2012 Std5.1_M36.19.3 TS1M29.4 TS1M3
Microsoft Windows XP Professional5.1_M39.3 TS1M2
Windows 7 Enterprise 32 bit5.1_M36.19.3 TS1M29.4 TS1M3
Windows 7 Enterprise x645.1_M36.19.3 TS1M29.4 TS1M3
Windows 7 Home Premium 32 bit5.1_M36.19.3 TS1M29.4 TS1M3
Windows 7 Home Premium x645.1_M36.19.3 TS1M29.4 TS1M3
Windows 7 Professional 32 bit5.1_M36.19.3 TS1M29.4 TS1M3
Windows 7 Professional x645.1_M36.19.3 TS1M29.4 TS1M3
Windows 7 Ultimate 32 bit5.1_M36.19.3 TS1M29.4 TS1M3
Windows 7 Ultimate x645.1_M36.19.3 TS1M29.4 TS1M3
Windows Vista5.1_M39.3 TS1M2
Windows Vista for x645.1_M39.3 TS1M2
64-bit Enabled AIX5.1_M36.19.3 TS1M29.4 TS1M3
64-bit Enabled Solaris5.1_M36.19.3 TS1M29.4 TS1M3
HP-UX IPF5.1_M36.19.3 TS1M29.4 TS1M3
Linux for x645.1_M36.19.3 TS1M29.4 TS1M3
Solaris for x645.1_M36.19.3 TS1M29.4 TS1M3
Microsoft Windows Server 20085.1_M36.19.3 TS1M29.4 TS1M3
Microsoft Windows Server 2003 for x645.1_M39.3 TS1M2
Microsoft Windows Server 2003 Standard Edition5.1_M39.3 TS1M2
Microsoft Windows Server 2003 Enterprise Edition5.1_M39.3 TS1M2
Microsoft Windows Server 2003 Datacenter Edition5.1_M39.3 TS1M2
Microsoft Windows 8.1 Pro 32-bit5.1_M36.19.3 TS1M29.4 TS1M3
Microsoft Windows 8.1 Pro5.1_M36.19.3 TS1M29.4 TS1M3
Microsoft Windows 8.1 Enterprise x645.1_M36.19.3 TS1M29.4 TS1M3
Microsoft Windows 8.1 Enterprise 32-bit5.1_M36.19.3 TS1M29.4 TS1M3
Microsoft Windows 8 Pro x645.1_M36.19.3 TS1M29.4 TS1M3
Microsoft Windows 8 Pro 32-bit5.1_M36.19.3 TS1M29.4 TS1M3
Microsoft Windows 8 Enterprise x645.1_M36.19.3 TS1M29.4 TS1M3
Microsoft Windows 8 Enterprise 32-bit5.1_M36.19.3 TS1M29.4 TS1M3
Microsoft® Windows® for x645.1_M36.19.3 TS1M29.4 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.