Problem Note 52413: Error messages are not displayed when the copy_files.bat script does not run successfully
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When you apply a SAS® Customer Intelligence 6.1 hot fix, you need to run the copy_files.bat script before you rebuild any web applications. This is documented in the hot fix instructions.
If the copy_files.bat script fails for any reason, you are not notified when you execute the script. However, you will see error messages when you log on to SAS® Customer Intelligence Studio after you apply the hot fix.
As a workaround, be sure to check the cicstudio_hf.log file that is located in the \Lev1\Logs\ directory before you rebuild any web applications.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft Windows Server 2003 Standard Edition | 6.1_M1 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 for x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 R2 | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 for x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2012 Std | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows XP Professional | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium 32 bit | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows 7 Home Premium x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows 7 Professional 32 bit | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows 7 Professional x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate 32 bit | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows 7 Ultimate x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows Vista | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| 64-bit Enabled AIX | 6.1_M1 | 9.3 TS1M2 | ||||
| 64-bit Enabled Solaris | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Pro | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Pro x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Pro 32-bit | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows 8 Enterprise 32-bit | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft® Windows® for x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| HP-UX IPF | 6.1_M1 | 9.3 TS1M2 | ||||
| Linux for x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| Solaris for x64 | 6.1_M1 | 9.3 TS1M2 | ||||
A fix for this issue for SAS Digital Marketing 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K90.html#52413A fix for this issue for SAS Marketing Automation 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K78.html#52413A fix for this issue for SAS Marketing Optimization 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K84.html#52413| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2014-06-20 15:52:38 |
| Date Created: | 2014-02-21 15:57:01 |