Problem Note 52269: SAS® Customer Intelligence Studio returns the error "java.lang.StackOverflowError" when you schedule a campaign that has no end date
 |  |  |  |  |
The following exception might occur in the SASCustomerIntelligenceCore.log when you schedule a campaign in SAS Customer Intelligence Studio:
java.lang.StackOverflowError at sun.util.calendar.ZoneInfo.getOffsets(ZoneInfo.java:248) at sun.util.calendar.ZoneInfo.getOffsets(ZoneInfo.java:225) at java.util.GregorianCalendar.computeFields(GregorianCalendar.java:2024) at java.util.GregorianCalendar.computeFields(GregorianCalendar.java:1996) at java.util.Calendar.setTimeInMillis(Calendar.java:1109) at java.util.GregorianCalendar.(GregorianCalendar.java:576) at java.util.Calendar.createCalendar(Calendar.java:1011) at java.util.Calendar.getInstance(Calendar.java:948) at com.sas.analytics.crm.flow.client.FlowScheduleHelper.getNextScheduledExecutionDateNonTerminating (FlowScheduleHelper.java:316)
This error occurs when the schedule for a campaign is set to run hourly with no end date.
To work around this issue, you might be able to modify the schedule and set an end date if you do not save the campaign after the error occurs. However, there is no workaround if you save the campaign after you see this error message.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.1_M1 | 6.3 | 9.4 TS1M0 | |
| Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.3 | 9.4 TS1M0 | |||
| Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.3 | 9.4 TS1M0 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.3 | 9.4 TS1M0 | |||
| Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.3 | 9.4 TS1M0 | |||
| Microsoft Windows 8.1 Pro | 6.1_M1 | 6.3 | 9.4 TS1M0 | |||
| Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.3 | 9.4 TS1M0 | |||
| Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.3 | 9.4 TS1M0 | |||
| Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.3 | 9.4 TS1M0 | |||
| Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.3 | 9.4 TS1M0 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.3 | 9.4 TS1M0 | |||
| Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.3 | 9.4 TS1M0 | |||
| Microsoft Windows Server 2012 Std | 6.1_M1 | 6.3 | 9.4 TS1M0 | |||
| Windows 7 Enterprise x64 | 6.1_M1 | 6.3 | 9.4 TS1M0 | |||
| Windows 7 Professional x64 | 6.1_M1 | 6.3 | 9.4 TS1M0 | |||
A fix for this issue for SAS Marketing Automation 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K78.html#52269| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2014-03-05 16:52:13 |
| Date Created: | 2014-02-06 13:03:02 |