Problem Note 52015: Changing the CIModelPeriod property to a smaller value in SAS® Digital Marketing causes Response History updates to stop
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The advanced server property, CIModelPeriod, limits the number of days that the application checks for responses to a broadcast after the broadcast is sent. These responses are used to update the Response History table held in the SAS® Customer Intelligence common data model.
Changing the CIModelPeriod property to a smaller value causes Response History updates to stop for broadcasts that have already been sent. For example, if the CIModelPeriod property is set to 60 days and is then changed to a small value, such as 1 or 2, the updates do not occur.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing | Microsoft® Windows® for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 |
| Microsoft Windows 8 Enterprise 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Enterprise x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Pro 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Pro x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Pro | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 for x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2008 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 R2 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 Datacenter | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 R2 Std | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows Server 2012 Std | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Microsoft Windows XP Professional | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Enterprise x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Home Premium x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Professional 32 bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Professional x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Ultimate 32 bit | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows 7 Ultimate x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Windows Vista | 6.1_M1 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 6.1_M1 | 9.3 TS1M2 | ||||
| 64-bit Enabled AIX | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| 64-bit Enabled HP-UX | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| 64-bit Enabled Solaris | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| HP-UX IPF | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Linux for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
| Solaris for x64 | 6.1_M1 | 6.4 | 9.3 TS1M2 | 9.4 TS1M2 | ||
A fix for this issue for SAS Digital Marketing 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R47.html#52015A fix for this issue for SAS Digital Marketing 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K90.html#52015| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2014-01-14 12:52:14 |
| Date Created: | 2014-01-10 06:47:09 |