Problem Note 51447: In the Query Response option of SAS® Digital Marketing, using the Replies tab fails to display the replies content
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In SAS Digital Marketing Studio, highlight a broadcast from the list of broadcasts, right-click, and select Query Response. Then click the Replies tab. Double-clicking on a reply fails to show you the content of the reply. The following error message is displayed:
Unable to find reply message content
To work around this issue, use the Reply Manager in SAS Digital Marketing Studio to display the reply content.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing | Microsoft Windows 8 Pro 32-bit | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 |
| Microsoft Windows 8 Pro x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows 8.1 Enterprise x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows 8 Enterprise x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows 8 Enterprise 32-bit | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft® Windows® for x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2012 Datacenter | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2008 for x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2008 R2 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2008 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2003 for x64 | 5.41 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Standard Edition | 5.41 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 5.41 | 9.3 TS1M2 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.41 | 9.3 TS1M2 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows 8.1 Pro | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2012 R2 Std | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2012 Std | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Microsoft Windows XP Professional | 5.41 | 9.3 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Enterprise x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Home Premium 32 bit | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Home Premium x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Professional 32 bit | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Professional x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Ultimate 32 bit | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows 7 Ultimate x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Windows Vista | 5.41 | 9.3 TS1M2 | ||||
| Windows Vista for x64 | 5.41 | 9.3 TS1M2 | ||||
| 64-bit Enabled AIX | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| 64-bit Enabled HP-UX | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| 64-bit Enabled Solaris | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| HP-UX IPF | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Linux for x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
| Solaris for x64 | 5.41 | 6.3 | 9.3 TS1M2 | 9.4 TS1M1 | ||
A fix for this issue for SAS Digital Marketing 6.1_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/K90.html#51447| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2013-10-28 13:45:32 |
| Date Created: | 2013-10-25 12:13:42 |