Problem Note 50198: You might not be able to log on to SAS® Enterprise Case Management after using the "Update Host Name References" task in SAS® Deployment Manager
After you use the Update Host Name References task in SAS Deployment Manager to update the host name for a SAS Enterprise Case Management installation, you might not be able to log on to SAS Enterprise Case Management.
This problem happens because there is an incorrect entry in the file casemgmtmid_config.xml, located at <SASHome>/SASEnterpriseCaseManagementMidTier/3.2/Config
.
To fix this problem, locate the following text in casemgmtmid_config.xml:
<changeHostName configobj="${casemgmtmid.software.component.name}">
<propertyset>
<propertyref name="casemgmtmid.dbms.database.host"/>
</propertyset>
</changeHostName>
First, make a backup copy of casemgmtmid_config.xml. Then, change casemgmtmid.software.component.name
to webapp.casemgmtmid.software.component.name
, like this:
<changeHostName configobj="${webapp.casemgmtmid.software.component.name}">
<propertyset>
<propertyref name="casemgmtmid.dbms.database.host"/>
</propertyset>
</changeHostName>
Save the changes to casemgmtmid_config.xml, and use the Update Host Name References task in SAS Deployment Manager again.
Operating System and Release Information
SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 3.2 | 6.1 | | 9.4 TS1M0 |
Microsoft Windows 8 Ent | 3.2 | 6.1 | | 9.4 TS1M0 |
Microsoft Windows 8 Pro | 3.2 | 6.1 | | 9.4 TS1M0 |
Microsoft Windows 95/98 | 3.2 | | | |
Microsoft Windows 2000 Advanced Server | 3.2 | | | |
Microsoft Windows 2000 Datacenter Server | 3.2 | | | |
Microsoft Windows 2000 Server | 3.2 | | | |
Microsoft Windows 2000 Professional | 3.2 | | | |
Microsoft Windows NT Workstation | 3.2 | | | |
Microsoft Windows Server 2003 Datacenter Edition | 3.2 | | | |
Microsoft Windows Server 2003 Enterprise Edition | 3.2 | | | |
Microsoft Windows Server 2003 Standard Edition | 3.2 | | | |
Microsoft Windows Server 2003 for x64 | 3.2 | | | |
Microsoft Windows Server 2008 | 3.2 | | | |
Microsoft Windows Server 2008 R2 for x64 | 3.2 | 6.1 | | 9.4 TS1M0 |
Microsoft Windows Server 2008 for x64 | 3.2 | 6.1 | | 9.4 TS1M0 |
Microsoft Windows Server 2012 Datacenter | 3.2 | 6.1 | | 9.4 TS1M0 |
Microsoft Windows Server 2012 Std | 3.2 | 6.1 | | 9.4 TS1M0 |
Microsoft Windows XP Professional | 3.2 | | | |
Windows 7 Enterprise 32 bit | 3.2 | | | |
Windows 7 Enterprise x64 | 3.2 | 6.1 | | 9.4 TS1M0 |
Windows 7 Home Premium 32 bit | 3.2 | | | |
Windows 7 Home Premium x64 | 3.2 | | | |
Windows 7 Professional 32 bit | 3.2 | | | |
Windows 7 Professional x64 | 3.2 | 6.1 | | 9.4 TS1M0 |
Windows 7 Ultimate 32 bit | 3.2 | | | |
Windows 7 Ultimate x64 | 3.2 | | | |
Windows Millennium Edition (Me) | 3.2 | | | |
Windows Vista | 3.2 | | | |
Windows Vista for x64 | 3.2 | | | |
64-bit Enabled AIX | 3.2 | 6.1 | | 9.4 TS1M0 |
64-bit Enabled Solaris | 3.2 | 6.1 | | 9.4 TS1M0 |
HP-UX IPF | 3.2 | 6.1 | | 9.4 TS1M0 |
Linux for x64 | 3.2 | 6.1 | | 9.4 TS1M0 |
Solaris for x64 | 3.2 | 6.1 | | 9.4 TS1M0 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2013-06-14 14:18:17 |
Date Created: | 2013-06-14 13:51:56 |