Installation Note 50084: SAS® Data Management Studio does not start when SAS® Data Management Studio: Secure is installed and OpenSSL is not installed
SAS Data Management Studio might fail to start on a machine on which SAS Data Management Studio: Secure is also installed. The failure is reported immediately as an unhandled exception upon starting SAS Data Management Studio. The text of the error typically includes at least one of the following phrases:
- Resolution of the dependency failed
- The specified module could not be found
- The path was not found
- An exception occurred while initializing module 'Common'
- The operating system cannot run
An example of this error is shown below:

In order to clear the error, click OK to close the pop-up window for the error. If the application does not close, use Windows Task Manager to stop the (DMStudio.exe*32) process.
This error occurs when OpenSSL binaries are missing or if the wrong version of OpenSSL is installed. The version of OpenSSL required depends on the version of the SAS® Data Management software installed:
- SAS® Data Management Studio 2.7 and lower require the 32-bit version of OpenSSL version 1.0.2.
- SAS® Data Management Studio 2.8 and higher require the 32-bit version of OpenSSL version 1.1.1.
Workarounds
There are two ways to work around this problem.
Workaround 1
If SSL is not used with SAS Data Management Studio, disable it by completing the following steps:
- Open a command prompt.
- Change the directory to the DM Studio Installation Directory.
- Execute the bin\set_soap std command.
Workaround 2
For SAS® Data Management Studio 2.8 or higher, install the latest 32-bit OpenSSL 1.1.1 version by completing the following steps:
- Navigate to Shining Light Productions and download the installer for the Win32 OpenSSL 1.1.1 package. SAS Data Management Studio is a 32-bit application and requires the 32-bit OpenSSL package, even when the application is installed on a 64-bit operating system.
- Run the Win32 OpenSSL 1.1.1 installer. During the installation, select the installer option Copy OpenSSL DLLs to the Windows System Directory.
- After you have downloaded and installed Win32 OpenSSL 1.1.1, open SAS Data Management Studio.
For SAS® Data Management Studio 2.7 or lower: Shining Light Productions no longer provides OpenSSL 1.0.2. Users of SAS Data Management Studio 2.7 and lower will need to obtain OpenSSL 1.0.2 from an alternate provider. The OpenSSL v1.0.2 distribution at https://github.com/IndySockets/OpenSSL-Binaries has been tested with SAS® Data Management 2.6 and meets the requirements of the software. If using OpenSSL from an alternate provider, then you may need to configure the openssl.cfg file to support self-signed certificates or other SSL features. A sample openssl.cfg file is available on the Downloads tab of this SAS Note.
If you follow these steps and receive a licensing error, see SAS Note 49801, "Applying a SAS® installation data (license) file to SAS® Data Management Studio."
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Operating System and Release Information
Dataflux | DataFlux Data Management Studio | Microsoft Windows 8 Ent | | |
Microsoft Windows 8 Pro | | |
Microsoft Windows Server 2003 Enterprise Edition | | |
Microsoft Windows Server 2003 Standard Edition | | |
Microsoft Windows Server 2003 for x64 | | |
Microsoft Windows Server 2008 | | |
Microsoft Windows Server 2008 for x64 | | |
Microsoft Windows Server 2012 Std | | |
Microsoft Windows XP Professional | | |
Windows 7 Enterprise 32 bit | | |
Windows 7 Enterprise x64 | | |
Windows 7 Home Premium 32 bit | | |
Windows 7 Home Premium x64 | | |
Windows 7 Professional 32 bit | | |
Windows 7 Professional x64 | | |
Windows 7 Ultimate 32 bit | | |
Windows 7 Ultimate x64 | | |
Windows Vista | | |
Windows Vista for x64 | | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Installation Note |
Priority: | high |
Date Modified: | 2021-01-25 13:33:43 |
Date Created: | 2013-05-31 11:54:55 |