When the Renew SAS^® Software utilities command line method is performed as a quiet renewal process in a package job, the command might fail and return an error. For example, in System Center Configuration Manager (SCCM) software, the command might fail and return the message "Invalid physical name for library SASUSER," as shown below:

The issue is not limited to packages created with SCCM software. It also occurs in packages from Altiris, Tivoli, and other provisioning software. Most packages in this type of environment run as the System account, and the resulting message occurs when SAS cannot determine a valid writable area for the System account profile.

For example, within SCCM 2007, the task sequence supports a Run As account option. The command line can be specified in the task sequence and the Run As user account specified. See this Microsoft TechNet link for more information.

If there is no alternative to using an account other than the System account for the package, click the Downloads tab in this note. Download the 32-bit and x64 sasrenew.exe to work around the issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	Base SAS	Microsoft Windows Server 2003 Datacenter Edition	9.3		9.3 TS1M0
		Microsoft Windows Server 2003 Enterprise Edition	9.3		9.3 TS1M0
		Microsoft Windows Server 2003 Standard Edition	9.3		9.3 TS1M0
		Microsoft Windows Server 2003 for x64	9.3		9.3 TS1M0
		Microsoft Windows Server 2008	9.3		9.3 TS1M0
		Microsoft Windows XP Professional	9.3		9.3 TS1M0
		Windows 7 Enterprise 32 bit	9.3		9.3 TS1M0
		Windows 7 Home Premium 32 bit	9.3		9.3 TS1M0
		Windows 7 Home Premium x64	9.3		9.3 TS1M0
		Windows 7 Professional 32 bit	9.3		9.3 TS1M0
		Windows 7 Ultimate 32 bit	9.3		9.3 TS1M0
		Windows Vista	9.3		9.3 TS1M0
		Windows Vista for x64	9.3		9.3 TS1M0
		Windows 7 Ultimate x64	9.3	9.4	9.3 TS1M0	9.4 TS1M0
		Windows 7 Professional x64	9.3	9.4	9.3 TS1M0	9.4 TS1M0
		Windows 7 Enterprise x64	9.3	9.4	9.3 TS1M0	9.4 TS1M0
		Microsoft Windows Server 2008 for x64	9.3	9.4	9.3 TS1M0	9.4 TS1M0

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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The 32-bit version of the sasrenew file is available from: sn49809_sasreneww32.zip
Extract this file to locate and use sn49809_SASReneww32.exe on systems with 32-bit SAS 9.3.

The 64-bit version of the sasrenew file is available from: sn49809_sasrenewwx6.zip
Extract this file to locate and use sn49809_SASRenewwx6.exe on systems with 64-bit SAS 9.3.

You can place the file needed from above in the same directory as where the current sasrenew.exe resides in the SAS installation path. (See default path examples below.) If you choose to do this, the package job's command line needs to reflect the filename of the file that you used from the above.

The alternative is to rename the sasrenew.exe file in the SAS installation path, and then rename the file used above to sasrenew.exe. Then copy it into the appropriate SAS installation path. With the method, the package job does not need attention for the command line to sasrenew.exe.

Path Examples

C:\Program Files\SASHome\SASRenewalUtility\9.3\SASRenew.exe
C:\Program Files\SASHome\x86\SASRenewalUtility\9.3\SASRenew.exe

Provisioning software that performs the quiet renewal process might fail.

Type:	Problem Note
Priority:	medium

Date Modified:	2013-06-25 11:32:48
Date Created:	2013-04-30 15:37:17