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When the SAS Object Spawner is configured with the grid load-balancing algorithm. a segmentation violation might occur causing the object spawner to stop handling requests. This problem can happen when your environment is heavily loaded and has limited resources available. If that happens, the following errors are written to the SAS Object Spawner log:
ERROR PROVIDER(Platform): Communication time out ERROR PROVIDER(Platform): No matching job found . . .gridplat segmentation violation dump. . . ERROR IOM call failed. Internal server exception: access violation. ERROR Failed to process peer request.
Currently, there is no workaround to avoid the segmentation violation. However, you should implement the following recommendations to prevent the communication time-out error:
Click the Hot Fix tab in this note to access the hot fix for this issue.
This hot fix only prevents the segmentation violation from occurring. In addition to applying the hot fix, you should implement the following recommendations listed previously in order to prevent the communication time-out error.
Product Family | Product | System | Product Release | SAS Release | ||
Reported | Fixed* | Reported | Fixed* | |||
SAS System | SAS Grid Manager | 64-bit Enabled HP-UX | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 |
64-bit Enabled AIX | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
64-bit Enabled Solaris | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
HP-UX IPF | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Linux | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Linux for x64 | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Solaris for x64 | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Microsoft Windows XP 64-bit Edition | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Microsoft® Windows® for x64 | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Microsoft Windows Server 2003 Datacenter Edition | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Microsoft Windows Server 2003 Enterprise Edition | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Microsoft Windows Server 2003 Standard Edition | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Microsoft Windows Server 2003 for x64 | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Microsoft Windows Server 2008 | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Microsoft Windows Server 2008 for x64 | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Microsoft Windows XP Professional | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Windows 7 Enterprise 32 bit | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Windows 7 Enterprise x64 | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Windows 7 Home Premium 32 bit | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Windows 7 Home Premium x64 | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Windows 7 Professional 32 bit | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Windows 7 Professional x64 | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Windows 7 Ultimate 32 bit | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Windows 7 Ultimate x64 | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Windows Vista | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 | ||
Windows Vista for x64 | 9.21 | 9.3 | 9.2 TS2M3 | 9.3 TS1M2 |