Problem Note 47292: An error occurs when saving a global calculated item in SAS® Customer Intelligence Studio
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When you are saving a global calculated data item in SAS Customer Intelligence, the following error occurs:
Customer Intelligence Studio has encountered a problem. Save all campaigns and diagrams. If customer Intelligence Studio still does not respond, contact your system administrator. com.sas.analytics.crm.error.client.ApplicationException: ServiceException in MASmartObjectIO:saveObject at com.sas.analytics.crm.persistence.metadata.MASmartObjectIO.saveObject(MASmartObjectIO.java:260) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source) at sun.rmi.transport.Transport$1.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at sun.rmi.transport.Transport.serviceCall(Unknown Source)
This error occurs under the following conditions:
- You renamed the calculated data item.
- You are saving the data item to a different category.
- That category already contains a calculated data item that has the same name as the original name of the calculated data item that you are saving.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft Windows 95/98 | 5.41 | |||
| Microsoft Windows 8 | 5.41 | |||||
| Microsoft® Windows® for x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows 2000 Advanced Server | 5.41 | |||||
| Microsoft Windows 2000 Datacenter Server | 5.41 | |||||
| Microsoft Windows 2000 Server | 5.41 | |||||
| Microsoft Windows 2000 Professional | 5.41 | |||||
| Microsoft Windows 2012 | 5.41 | |||||
| Microsoft Windows NT Workstation | 5.41 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Standard Edition | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 for x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows XP Professional | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise 32 bit | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional 32 bit | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows Millennium Edition (Me) | 5.41 | |||||
| Windows Vista | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows Vista for x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
A fix for this issue for SAS Marketing Automation 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E88.html#47292| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-10-12 12:04:36 |
| Date Created: | 2012-08-22 16:39:51 |