In SAS Marketing Automation, the communication status of a campaign group optimization is not updated correctly. This occurs when a campaign within the group is saved with a linked diagram. However, the linked diagram of the campaign, at this time, does not have connections to the data established. Later, when the connections are established in the linked diagram, the campaign group optimization fails to be updated with the correct status.

Attempting to set the optimization status for the campaign group results in a message that indicates that the campaign group is not ready for optimization.

As a workaround for this issue, you can open the campaign manually, open the Communication node, and resave the campaign. When you perform these steps, the campaign group optimization has the correct Ready status.

Click the Hot Fix tab in this note to access the hot fix for this issue.

After you apply the hot fix, you need to set the following option as a Java Virtual Machine (JVM) option for your Web application server:

       -Dsas.ci.dt.ConfirmCommsNotReadyForMOMA

The method for setting this option is different for each vendor of Web application servers. Check your instructions.html file to locate the JVM options for you Web application server.

The following example illustrates how to set the option for the JBoss Web Application Server, The SAS^® Deployment Wizard sets default values for JBoss on the JAVA_OPTS environment variable that resides in C:\JBoss-installation-directory\bin\SASServer6.bat. Open the SASServer6.bat file and add the option discussed previously to the end of the JAVA_OPTS environment variable, as follows:

When this option is set, campaigns within the Campaign group that have a Not Ready status are loaded and closed behind the scenes. As a result, the campaigns are viewed as ready, so no error is returned. This behavior, in turn, enables the Campaign Group with Optimization to have the correct Ready status.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 5.4_M1 is available at: