Problem Note 46445: After closing an error message in SAS® Enterprise Case Management, an empty space might appear in your browser window
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When you close an error message in SAS Enterprise Case Management, the error message should go away. The full window should be used to display the user interface. Instead, a blank space appears where the error message was displayed. This blank space appears with the Firefox browser, and version 6 or prior of the Internet Explorer browser.
To work around this problem, resize your browser window, and the blank space goes away.
On Windows systems, you can use a more recent version of the Internet Explorer browser to avoid this problem.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 2.3 | |||
| Microsoft Windows 95/98 | 2.3 | |||||
| Microsoft Windows 2000 Advanced Server | 2.3 | |||||
| Microsoft Windows 2000 Datacenter Server | 2.3 | |||||
| Microsoft Windows 2000 Server | 2.3 | |||||
| Microsoft Windows 2000 Professional | 2.3 | |||||
| Microsoft Windows NT Workstation | 2.3 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 2.3 | |||||
| Microsoft Windows Server 2003 Enterprise Edition | 2.3 | |||||
| Microsoft Windows Server 2003 Standard Edition | 2.3 | |||||
| Microsoft Windows Server 2003 for x64 | 2.3 | |||||
| Microsoft Windows Server 2008 | 2.3 | |||||
| Microsoft Windows Server 2008 for x64 | 2.3 | |||||
| Microsoft Windows XP Professional | 2.3 | |||||
| Windows 7 Enterprise 32 bit | 2.3 | |||||
| Windows 7 Enterprise x64 | 2.3 | |||||
| Windows 7 Home Premium 32 bit | 2.3 | |||||
| Windows 7 Home Premium x64 | 2.3 | |||||
| Windows 7 Professional 32 bit | 2.3 | |||||
| Windows 7 Professional x64 | 2.3 | |||||
| Windows 7 Ultimate 32 bit | 2.3 | |||||
| Windows 7 Ultimate x64 | 2.3 | |||||
| Windows Millennium Edition (Me) | 2.3 | |||||
| Windows Vista | 2.3 | |||||
| Windows Vista for x64 | 2.3 | |||||
| 64-bit Enabled AIX | 2.3 | |||||
| 64-bit Enabled Solaris | 2.3 | |||||
| HP-UX IPF | 2.3 | |||||
| Linux for x64 | 2.3 | |||||
| Solaris for x64 | 2.3 | |||||
A fix for this issue for SAS Enterprise Case Management 3.2_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/T66.html#46445| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-05-10 09:07:29 |
| Date Created: | 2012-04-27 13:43:00 |