Problem Note 46351: Interrupting a query being processed on a SAS® server sometimes causes SAS® Web Report Studio to stop responding
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In SAS Web Report Studio, if a query being processed on a SAS server is interrupted, SAS Web Report Studio might stop responding if the connection to the server remains active. This problem is more likely to occur when queries are interrupted on the SAS® OLAP Server.
When this situation exists, you might see an error similar to the following when you attempt to open the same or a new report:
try again. Contact your administrator if this problem persists.
[a13337416973990.6072312246536649_0_0] Error Rendering the Report
.....
Rendering the Report [ org.omg.CORBA.COMM_FAILURE: An exception was
thrown while sending a packet to the peer. [
java.nio.channels.ClosedChannelException ] ]
Other errors that reference waiting or stuck threads might appear in the SAS Web Report Studio and web application server logs.
To restore functionality, restart the web application server.
To prevent this issue, upgrade to the latest release of SAS Web Report Studio.
If you are using release 4.3 or 4.31_M1, click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Report Studio | z/OS | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 |
| Microsoft® Windows® for x64 | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 for x64 | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Enterprise 32 bit | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Enterprise x64 | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Home Premium 32 bit | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Home Premium x64 | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Professional 32 bit | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Professional x64 | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Ultimate 32 bit | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows 7 Ultimate x64 | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows Vista | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| HP-UX IPF | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Linux for x64 | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
| Solaris for x64 | 4.3 | 4.31_M2 | 9.2 TS2M3 | 9.3 TS1M2 | ||
A fix for this issue for SAS Middle Tier 9.2_M2 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/C80.html#46351A fix for this issue for SAS Web Report Studio 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D26.html#46351A fix for this issue for SAS Web Report Viewer 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D27.html#46351A fix for this issue for SAS Web Report Studio 4.31_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/G28.html#46351A fix for this issue for SAS Web Report Viewer 4.31_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/G29.html#46351| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-04-18 13:20:28 |
| Date Created: | 2012-04-18 11:28:45 |