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Problem Note 46038: An "item edited by another user" error message appears when editing a risk rating from within an assessment

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In SAS® Enterprise GRC, when editing an assessment, you might have a list of risk ratings that you can select to edit. When you select a risk rating for editing, you might be presented with one of the following error messages:

There was an error interacting with the database.
This item is being edited by another user.
This item has been deleted and cannot be displayed.

To avoid this problem, exit and completely save your assessment, re-edit the assessment, and try again.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise GRCMicrosoft® Windows® for x644.25.19.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Datacenter Edition4.25.19.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Enterprise Edition4.25.19.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 Standard Edition4.25.19.2 TS2M39.3 TS1M0
Microsoft Windows Server 2003 for x644.25.19.2 TS2M39.3 TS1M0
Microsoft Windows Server 20084.25.19.2 TS2M39.3 TS1M0
Microsoft Windows Server 2008 for x644.25.19.2 TS2M39.3 TS1M0
Microsoft Windows XP Professional4.25.19.2 TS2M39.3 TS1M0
Windows 7 Enterprise 32 bit4.25.19.2 TS2M39.3 TS1M0
Windows 7 Enterprise x644.25.19.2 TS2M39.3 TS1M0
Windows 7 Home Premium 32 bit4.25.19.2 TS2M39.3 TS1M0
Windows 7 Home Premium x644.25.19.2 TS2M39.3 TS1M0
Windows 7 Professional 32 bit4.25.19.2 TS2M39.3 TS1M0
Windows 7 Professional x644.25.19.2 TS2M39.3 TS1M0
Windows 7 Ultimate 32 bit4.25.19.2 TS2M39.3 TS1M0
Windows 7 Ultimate x644.25.19.2 TS2M39.3 TS1M0
Windows Vista4.25.19.2 TS2M39.3 TS1M0
Windows Vista for x644.25.19.2 TS2M39.3 TS1M0
64-bit Enabled AIX4.25.19.2 TS2M39.3 TS1M0
64-bit Enabled Solaris4.25.19.2 TS2M39.3 TS1M0
HP-UX IPF4.25.19.2 TS2M39.3 TS1M0
Linux for x644.25.19.2 TS2M39.3 TS1M0
Solaris for x644.25.19.2 TS2M39.3 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.