Problem Note 46998: Personalized variable information might not be displayed in e-mails that are created in SAS® Digital Marketing
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In SAS Digital Marketing, you can create an e-mail that includes personalized variable information such as the customer's name. The personalized variable information might not be displayed in the customer's e-mail. Instead of seeing the variable, you might see the default value of the variable or a blank entry.
This issue occurs when the SAS Digital Marketing Server advanced server property, ResolveIndexLinkAtRuntime, is set to true.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing | Microsoft® Windows® for x64 | 5.41 | 6.1 | 9.3 TS1M2 | |
| Microsoft Windows 8 | 5.41 | |||||
| Microsoft Windows 95/98 | 5.41 | |||||
| Microsoft Windows 2000 Advanced Server | 5.41 | |||||
| Microsoft Windows 2000 Datacenter Server | 5.41 | |||||
| Microsoft Windows 2000 Server | 5.41 | |||||
| Microsoft Windows 2000 Professional | 5.41 | |||||
| Microsoft Windows 2012 | 5.41 | |||||
| Microsoft Windows NT Workstation | 5.41 | |||||
| Microsoft Windows Server 2003 Datacenter Edition | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 Standard Edition | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2003 for x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows Server 2008 for x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Microsoft Windows XP Professional | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise 32 bit | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Enterprise x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium 32 bit | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Home Premium x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional 32 bit | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Professional x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate 32 bit | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows 7 Ultimate x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows Millennium Edition (Me) | 5.41 | |||||
| Windows Vista | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Windows Vista for x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled AIX | 5.41 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled HP-UX | 5.41 | 6.1 | 9.3 TS1M2 | |||
| 64-bit Enabled Solaris | 5.41 | 6.1 | 9.3 TS1M2 | |||
| HP-UX IPF | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Linux for x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
| Solaris for x64 | 5.41 | 6.1 | 9.3 TS1M2 | |||
A fix for this issue for SAS Digital Marketing 5.41 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/F60.html#46998| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2012-08-10 10:29:38 |
| Date Created: | 2012-07-16 09:32:39 |