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Problem Note 46998: Personalized variable information might not be displayed in e-mails that are created in SAS® Digital Marketing

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In SAS Digital Marketing, you can create an e-mail that includes personalized variable information such as the customer's name. The personalized variable information might not be displayed in the customer's e-mail. Instead of seeing the variable, you might see the default value of the variable or a blank entry.

This issue occurs when the SAS Digital Marketing Server advanced server property, ResolveIndexLinkAtRuntime, is set to true.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Digital MarketingMicrosoft® Windows® for x645.416.19.3 TS1M2
Microsoft Windows 85.41
Microsoft Windows 95/985.41
Microsoft Windows 2000 Advanced Server5.41
Microsoft Windows 2000 Datacenter Server5.41
Microsoft Windows 2000 Server5.41
Microsoft Windows 2000 Professional5.41
Microsoft Windows 20125.41
Microsoft Windows NT Workstation5.41
Microsoft Windows Server 2003 Datacenter Edition5.416.19.3 TS1M2
Microsoft Windows Server 2003 Enterprise Edition5.416.19.3 TS1M2
Microsoft Windows Server 2003 Standard Edition5.416.19.3 TS1M2
Microsoft Windows Server 2003 for x645.416.19.3 TS1M2
Microsoft Windows Server 20085.416.19.3 TS1M2
Microsoft Windows Server 2008 for x645.416.19.3 TS1M2
Microsoft Windows XP Professional5.416.19.3 TS1M2
Windows 7 Enterprise 32 bit5.416.19.3 TS1M2
Windows 7 Enterprise x645.416.19.3 TS1M2
Windows 7 Home Premium 32 bit5.416.19.3 TS1M2
Windows 7 Home Premium x645.416.19.3 TS1M2
Windows 7 Professional 32 bit5.416.19.3 TS1M2
Windows 7 Professional x645.416.19.3 TS1M2
Windows 7 Ultimate 32 bit5.416.19.3 TS1M2
Windows 7 Ultimate x645.416.19.3 TS1M2
Windows Millennium Edition (Me)5.41
Windows Vista5.416.19.3 TS1M2
Windows Vista for x645.416.19.3 TS1M2
64-bit Enabled AIX5.416.19.3 TS1M2
64-bit Enabled HP-UX5.416.19.3 TS1M2
64-bit Enabled Solaris5.416.19.3 TS1M2
HP-UX IPF5.416.19.3 TS1M2
Linux for x645.416.19.3 TS1M2
Solaris for x645.416.19.3 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.