Problem Note 45369: "Utility file open failed" might appear when attempting to build a SAS® OLAP cube
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When creating a SAS OLAP cube, the following error might occur:
ERROR: Utility file open failed.
Typically, this error means that SAS has run out of space while building the temporary tables that are used to construct the cube. However, this error might be returned even if the temporary work space has adequate space and the page size option for the operating system is greater than 4K.
If you have confirmed that space is not an issue, then contact SAS Technical Support for assistance.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS OLAP Server | z/OS | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 |
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| Microsoft Windows XP 64-bit Edition | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| Microsoft® Windows® for x64 | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 Standard Edition | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2003 for x64 | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| Microsoft Windows Server 2008 for x64 | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| Microsoft Windows XP Professional | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| Windows Vista | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| Windows Vista for x64 | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| 64-bit Enabled AIX | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| 64-bit Enabled HP-UX | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| 64-bit Enabled Solaris | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| HP-UX IPF | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| Linux | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| Linux for x64 | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| OpenVMS on HP Integrity | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
| Solaris for x64 | 9.21 | 9.3 | 9.2 TS2M0 | 9.3 TS1M2 | ||
A fix for this issue for Base SAS 9.21_M3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/B25.html#45369A fix for this issue for SAS Threaded Kernel Core Routines 9.3_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/G01.html#45369| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2012-01-11 14:52:46 |
| Date Created: | 2012-01-11 14:25:56 |