Problem Note 45417: TKTException code = 2 (Floating point divide by zero)
When using SAS
® High-Performance Markdown Optimization, online optimization might fail when a GEO/PROD has an actual price of 0 (zero).
This failure is shown in the
HiPerfMerchIntelGridSvr.log
[Thread-53] DEBUG - 20111222:15.38.22.30: Error: job 'Aggr' encountered a fatal error
[Thread-53] DEBUG - 20111222:15.38.22.30:
[Thread-53] DEBUG - ERROR: TKTException code = 2 (Floating point divide by zero)
Additionally, it is likely that multiple
data quality errors will be logged as well (for the same ThreadID):
[Thread-53] DEBUG - 20111222:15.38.32.78: Data Quality Stats:
[Thread-53] DEBUG - 20111222:15.38.32.78: -------------------
[Thread-53] DEBUG - 20111222:15.38.32.78: 12288x: Prod/Geo 1351751/833: Missing forecast
[Thread-53] DEBUG - 20111222:15.38.32.78: 6859x: Prod/Geo 4468851/909: Missing elasticity
[Thread-53] DEBUG - 20111222:15.38.32.78: 9913x: Prod/Geo 886550/666 base forecast is 0.
[Thread-53] DEBUG - 20111222:15.38.32.78: 616x: Prod/Geo 296621/88 Current price 3.570000 violates maximum overall discount of 80.000000.
[Thread-53] DEBUG - 20111222:15.38.32.78: 12288x: Prod/Geo 2688534/911 Elasticity missing for prod_geo. Possible reason: model group not configured. Default function is log linear.
[Thread-53] DEBUG - 20111222:15.38.32.78:
[Thread-53] DEBUG - 20111222:15.38.32.79:
[Thread-53] DEBUG - 20111222:15.38.32.79: Status Stats:
[Thread-53] DEBUG - 20111222:15.38.32.79: -------------
[Thread-53] DEBUG - 20111222:15.38.32.79: Failure with DQ: 1
Missing forecasts or price elasticities should not cause a floating point exception during online optimization.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| SAS System | SAS High-Performance Markdown Optimization | Linux for x64 | 4.3_M1 | 5.2 | 9.2 TS2M3 | 9.3 TS1M0 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2012-03-13 10:06:20 |
| Date Created: | 2012-01-18 09:22:33 |
