Problem Note 45248: SAS® Digital Marketing broadcasts of text only e-mails return the error "java.rmi.RemoteException... (The system cannot find the file specified)"
SAS Digital Marketing enables you to create broadcasts of e-mails that are formatted in both text and HTML. When you try to schedule a text only broadcast, SAS Digital Marketing does not schedule the broadcast and instead returns the following error:
java.rmi.ServerException: RemoteException occurred in server thread; nested exception is:
java.rmi.RemoteException: C:\ProgramFiles\SAS\SASDigitalMarketing\5.4\content\Broadcast_grgd2xb9.html
(The system cannot find the file specified)
at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
at sun.rmi.transport.Transport$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Unknown Source)
If the broadcast is generated from a SAS® Marketing Automation campaign, then SAS Marketing Automation writes the error message in its log file.
The error is generated because SAS Digital Marketing incorrectly tries to find an HTML file associated with the broadcast. The broadcast XML incorrectly contains references to both text and HTML locations, as shown below:
<table>SDMDATA.DISTLIST</table>
<addrvar>EMAIL</addrvar>
<subject>textfile</subject>
<from>gandalf@sas.com</from>
<mailfrom>gandalf@sas.com</mailfrom>
<replyto>gandalf@sas.com</replyto>
<textpart>file:/C:/Program
Files/SAS/SASDigitalMarketing/5.4/content/Broadcast_grgd2xb9.txt</textpart>
<textencoding>UTF-8</textencoding>
<htmlpart>file:///C:\Program
Files\SAS\SASDigitalMarketing\5.4\content\Broadcast_grgd2xb9.html</htmlpart>
<htmlencoding>UTF-8</htmlencoding>
<outboundencoding>UTF-8</outboundencoding>
<preview_version>1</preview_version>
One potential workaround for this problem is to create the HTML file that is mentioned in the broadcast XML. This might not be appropriate for some customer e-mails.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Digital Marketing | Microsoft® Windows® for x64 | 5.4 | 6.1 | | 9.3 TS1M2 |
64-bit Enabled AIX | 5.4 | 6.1 | | 9.3 TS1M2 |
64-bit Enabled HP-UX | 5.4 | 6.1 | | 9.3 TS1M2 |
64-bit Enabled Solaris | 5.4 | 6.1 | | 9.3 TS1M2 |
HP-UX IPF | 5.4 | 6.1 | | 9.3 TS1M2 |
Linux for x64 | 5.4 | 6.1 | | 9.3 TS1M2 |
Solaris for x64 | 5.4 | 6.1 | | 9.3 TS1M2 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2012-03-20 12:57:42 |
Date Created: | 2011-12-30 11:10:22 |