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Problem Note 44244: "An error has occurred" message occurs when opening the SAS® Risk Dimensions® GUI

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When you open the SAS Risk Dimensions GUI, you might encounter the following error message:

Error. An error has occurred. SAS Code Submission Failure.
When you select Display Error Log, you might see details like the following:
==================== LOG ================================ ... ERROR: Invalid DO loop control information, either the INITIAL or TO expression is missing or the BY expression is missing, zero, or invalid. ... ==================== MESSAGE KEY ======================== SAS Code Submission Failure =========================================================== com.sas.analytics.risk.c_shared.models.SubmitException: SAS Code Submission Failure at com.sas.analytics.risk.c_midtier.models.iom.SubmitHelper.createAnyException(SubmitHelper.java:435) at com.sas.analytics.risk.c_midtier.models.iom.SubmitHelper.submit(SubmitHelper.java:359) at com.sas.analytics.risk.c_midtier.models.iom.INameLists.getLibraryEnvInfo(INameLists.java:921) ...

This problem occurs when the user does not have Read, Write, and Execute access to the wrstemp and wrsdist directories that are located in the SAS configuration directory. To circumvent this problem, you can grant Read, Write, and Execute access to those directories for the SAS Risk Dimensions GUI user.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Risk Dimensions Enterprise EditionMicrosoft® Windows® for x645.3_M15.49.2 TS2M39.3 TS1M1
Microsoft Windows Server 2003 Datacenter Edition5.3_M15.49.2 TS2M39.3 TS1M1
Microsoft Windows Server 2003 Enterprise Edition5.3_M15.49.2 TS2M39.3 TS1M1
Microsoft Windows Server 2003 Standard Edition5.3_M15.49.2 TS2M39.3 TS1M1
Microsoft Windows Server 2003 for x645.3_M15.49.2 TS2M39.3 TS1M1
Microsoft Windows Server 20085.3_M15.49.2 TS2M39.3 TS1M1
Microsoft Windows Server 2008 for x645.3_M15.49.2 TS2M39.3 TS1M1
Microsoft Windows XP Professional5.3_M15.49.2 TS2M39.3 TS1M1
Windows 7 Enterprise 32 bit5.3_M15.49.2 TS2M39.3 TS1M1
Windows 7 Enterprise x645.3_M15.49.2 TS2M39.3 TS1M1
Windows 7 Home Premium 32 bit5.3_M15.49.2 TS2M39.3 TS1M1
Windows 7 Home Premium x645.3_M15.49.2 TS2M39.3 TS1M1
Windows 7 Professional 32 bit5.3_M15.49.2 TS2M39.3 TS1M1
Windows 7 Professional x645.3_M15.49.2 TS2M39.3 TS1M1
Windows 7 Ultimate 32 bit5.3_M15.49.2 TS2M39.3 TS1M1
Windows 7 Ultimate x645.3_M15.49.2 TS2M39.3 TS1M1
Windows Vista5.3_M15.49.2 TS2M39.3 TS1M1
Windows Vista for x645.3_M15.49.2 TS2M39.3 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.