Problem Note 43397: ERROR: TKTException code = 6 (Access violation)
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When attempting to build scenario data through the Configuration Workbench in SAS® High-Performance Markdown Optimization, you might encounter a TKMI Execution Results message window indicating that the status of Build Scenario Data is 'Completed with error'. Simultaneously, you might encounter the following error in your High-Performance Merchandise Intelligence Grid Server log:
2011-05-31 09:16:28,136 [pool-5-thread-2] DEBUG - 20110531:09.15.26.58: Error: job 'fa_output_1' encountered a fatal error 2011-05-31 09:16:28,136 [pool-5-thread-2] DEBUG - 20110531:09.15.26.58: 2011-05-31 09:16:28,136 [pool-5-thread-2] DEBUG - ERROR: TKTException code = 6 (Access violation) 2011-05-31 09:16:28,136 [pool-5-thread-2] DEBUG - at /sas/wky/mva-m1tkmi43/di/src/tkmi_exception.c:117 2011-05-31 09:16:28,136 [pool-5-thread-2] DEBUG - #4 0x00002aaaab92518a in tkmi_exception_handler (thread=0x2260, 2011-05-31 09:16:28,136 [pool-5-thread-2] DEBUG - ctxt=0x411e925c, code=TKTE_UnknownException) 2011-05-31 09:16:28,136 [pool-5-thread-2] DEBUG - at /sas/wky/mva-m1tkmi43/di/src/tkmi_exception.c:81 2011-05-31 09:16:28,136 [pool-5-thread-2] DEBUG - #5 0x00002ae6d0b5665b in bktExcept () 2011-05-31 09:16:28,136 [pool-5-thread-2] DEBUG - from /sso/sfw/sas/920/SASHighPerformanceMerchandiseIntelligenceServer/4.3/HPTKDI/tkext/com/laxno/tkmk.so 2011-05-31 09:16:28,136 [pool-5-thread-2] DEBUG - #6 0x00002ae6d0b58da3 in bkt_segv () 2011-05-31 09:16:28,136 [pool-5-thread-2] DEBUG - from /sso/sfw/sas/920/SASHighPerformanceMerchandiseIntelligenceServer/4.3/HPTKDI/tkext/com/laxno/tkmk.so 2011-05-31 09:16:28,136 [pool-5-thread-2] DEBUG - #7 0x00002ae6d0b56a9c in bkt_signal_handler () 2011-05-31 09:16:28,136 [pool-5-thread-2] DEBUG - from /sso/sfw/sas/920/SASHighPerformanceMerchandiseIntelligenceServer/4.3/HPTKDI/tkext/com/laxno/tkmk.so 2011-05-31 09:16:28,136 [pool-5-thread-2] DEBUG - #82011-05-31 09:16:28,136 [pool-5-thread-2] DEBUG - #9 0x00002aaaab930038 in compute_fa_holdout_stats (pg_list=0x0, 2011-05-31 09:16:28,136 [pool-5-thread-2] DEBUG - start_interval=0x8, end_interval=0x0, mg_est=0x2aaae2583770) 2011-05-31 09:16:28,137 [pool-5-thread-2] DEBUG - at /sas/wky/mva-m1tkmi43/di/src/fa_output.c:1240 2011-05-31 09:16:28,137 [pool-5-thread-2] DEBUG - #10 0x00002aaaab934631 in fa_output_holdout_fit_unit (context=0x0) 2011-05-31 09:16:28,137 [pool-5-thread-2] DEBUG - at /sas/wky/mva 2011-05-31 09:16:28,137 [pool-5-thread-2] DEBUG - 20110531:09.15.26.58: -m1tkmi43/di/src/fa_output.c:743 2011-05-31 09:16:28,137 [pool-5-thread-2] DEBUG - #11 0x00002aaaab91666a in logic_fn (ctxt=0x2aaaabc61588, req=0x2aab288680b8, 2011-05-31 09:16:28,137 [pool-5-thread-2] DEBUG - thread=0x2aaaaf795f70, cb=0x2aaaaefd5388) 2011-05-31 09:16:28,137 [pool-5-thread-2] DEBUG - at /sas/wky/mva-m1tkmi43/di/src/job_manager.c:1265 2011-05-31 09:16:28,137 [pool-5-thread-2] DEBUG - #12 0x00002aaaab00ee5f in basicPuddleMain () 2011-05-31 09:16:28,137 [pool-5-thread-2] DEBUG - from /sso/sfw/sas/920/SASHighPerformanceMerchandiseIntelligenceServer/4.3/HPTKDI/tkext/com/laxno/tkepdl.so 2011-05-31 09:16:28,137 [pool-5-thread-2] DEBUG - #13 0x00002ae6d0b551a2 in sktMain () 2011-05-31 09:16:28,137 [pool-5-thread-2] DEBUG - from /sso/sfw/sas/920/SASHighPerformanceMerchandiseIntelligenceServer/4.3/HPTKDI/tkext/com/laxno/tkmk.so 2011-05-31 09:16:28,137 [pool-5-thread-2] DEBUG - #14 0x00002ae6d0b564cb in bktMain () 2011-05-31 09:16:28,137 [pool-5-thread-2] DEBUG - from /sso/sfw/sas/920/SASHighPerformanceMerchandiseIntelligenceServer/4.3/HPTKDI/tkext/com/laxno/tkmk.so 2011-05-31 09:16:28,137 [pool-5-thread-2] DEBUG - #15 0x0000003daf80673d in start_thread () from /lib64/libpthread.so.0 2011-05-31 09:16:28,137 [pool-5-thread-2] DEBUG - #16 0x0000003daecd40cd in clone () from /lib64/libc.so.6
This exception is triggered when there is no like store for a noncomparable store. In this situation, no constrained forecast is generated for that store and consequently when the output process tries to retrieve the constrained forecast for this store it cannot. To work around this issue, set the model specification NON_COMP_STORE_PERIOD to 0 and rerun after first restarting the grid server. Note that the grid server MUST be restarted following this exception.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS High-Performance Markdown Optimization | Linux for x64 | 4.3_M1 | 4.3_M2 | 9.2 TS2M3 | 9.2 TS2M3 |
A fix for this issue for SAS High-Performance Markdown Optimization 4.3_M1 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/E42.html#43397| Type: | Problem Note |
| Priority: | alert |
| Date Modified: | 2011-06-01 14:42:03 |
| Date Created: | 2011-06-01 12:34:45 |