41588 - User names that include parentheses might cause errors in SAS® Information Delivery Portal

Problem Note 41588: User names that include parentheses might cause errors in SAS® Information Delivery Portal

If your user name contains parentheses, you might encounter a couple of different issues in the Portal.

You might have problems when sharing content in the Portal. For example, if you attempt to unshare an existing page, you might see the following exception in the browser.

A serious error occurred. Contact the portal administrator.
Oct 25, 2010 2:11:43 PM CEST
The date and time shown here may be useful to the administrator.
java.lang.NullPointerException
	at com.sas.portal.metadataOperations.PermissionsMetadataFacade.moveLocation(PermissionsMetadataFacade.java:2065)
	at com.sas.portal.delegates.pages.UpdatePageDelegate.updatePageProperties(UpdatePageDelegate.java:100)
	at com.sas.portal.delegates.pages.PageFacade.updatePageProperties(PageFacade.java:168)
	at com.sas.portal.actions.EditPagePropertiesAction.execute(EditPagePropertiesAction.java:130)
	at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:425)

When viewing one of the SAS BI Portlets, you might see the following message.
```
We're sorry.  The portlet you've requested cannot be displayed.
```

Select the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Information Delivery Portal	z/OS	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		Microsoft® Windows® for 64-Bit Itanium-based Systems	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows Server 2003 Datacenter 64-bit Edition	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows Server 2003 Enterprise 64-bit Edition	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows XP 64-bit Edition	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		Microsoft® Windows® for x64	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows Server 2003 Datacenter Edition	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows Server 2003 Enterprise Edition	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows Server 2003 Standard Edition	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows Server 2003 for x64	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows Server 2008 for x64	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows XP Professional	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		Windows Vista	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		Windows Vista for x64	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		64-bit Enabled AIX	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		64-bit Enabled HP-UX	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		64-bit Enabled Solaris	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		HP-UX IPF	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		Linux	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		Linux for x64	4.2	4.31	9.2 TS2M0	9.3 TS1M0
		Solaris for x64	4.2	4.31	9.2 TS2M0	9.3 TS1M0
SAS System	SAS BI Portlets	Microsoft® Windows® for x64	4.2	4.31		9.3 TS1M0
		Microsoft Windows 95/98	4.2
		Microsoft Windows 2000 Advanced Server	4.2
		Microsoft Windows 2000 Datacenter Server	4.2
		Microsoft Windows 2000 Server	4.2
		Microsoft Windows 2000 Professional	4.2
		Microsoft Windows NT Workstation	4.2
		Microsoft Windows Server 2003 Datacenter Edition	4.2	4.31		9.3 TS1M0
		Microsoft Windows Server 2003 Enterprise Edition	4.2	4.31		9.3 TS1M0
		Microsoft Windows Server 2003 Standard Edition	4.2	4.31		9.3 TS1M0
		Microsoft Windows Server 2003 for x64	4.2	4.31		9.3 TS1M0
		Microsoft Windows Server 2008	4.2	4.31		9.3 TS1M0
		Microsoft Windows Server 2008 for x64	4.2	4.31		9.3 TS1M0
		Microsoft Windows XP Professional	4.2	4.31		9.3 TS1M0
		Windows 7 Enterprise 32 bit	4.2	4.31		9.3 TS1M0
		Windows 7 Enterprise x64	4.2	4.31		9.3 TS1M0
		Windows 7 Home Premium 32 bit	4.2	4.31		9.3 TS1M0
		Windows 7 Home Premium x64	4.2	4.31		9.3 TS1M0
		Windows 7 Professional 32 bit	4.2	4.31		9.3 TS1M0
		Windows 7 Professional x64	4.2	4.31		9.3 TS1M0
		Windows 7 Ultimate 32 bit	4.2	4.31		9.3 TS1M0
		Windows 7 Ultimate x64	4.2	4.31		9.3 TS1M0
		Windows Millennium Edition (Me)	4.2
		Windows Vista	4.2	4.31		9.3 TS1M0
		Windows Vista for x64	4.2	4.31		9.3 TS1M0
		64-bit Enabled AIX	4.2	4.31		9.3 TS1M0
		64-bit Enabled Solaris	4.2	4.31		9.3 TS1M0
		HP-UX IPF	4.2	4.31		9.3 TS1M0
		Linux for x64	4.2	4.31		9.3 TS1M0
		Solaris for x64	4.2	4.31		9.3 TS1M0

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

Type:	Problem Note
Priority:	medium

Date Modified:	2010-11-24 16:49:25
Date Created:	2010-11-12 16:16:16

Support

Problem Note 41588: User names that include parentheses might cause errors in SAS® Information Delivery Portal

Operating System and Release Information