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Problem Note 40453: The SAS® Information Delivery Portal might fail to deploy or to honor the External Theme URI

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In certain network topologies, the SAS Information Delivery Portal might fail to deploy with the following errors:

Error 1

2010-04-05 11:54:04,676 INFO  [STDOUT] WARN  [ajp-0.0.0.0-8009-6] - Cannot find
the specified template file:

Error 2

ERROR [11d1def534ea1be0:19c490e:127cea65be9:-7966SAS Demo User] Navigation.jsp - java.lang.NullPointerException at com.sas.util.Template.setTemplate(Template.java:979) at com.sas.portal.taglib.ui.ThemeSupportTag.applyTemplate(ThemeSupportTag.java:63) at com.sas.portal.taglib.ui.NavigationActionTag.doEndTag(NavigationActionTag.java:1 99)

In addition, the application might not correctly honor an External Theme Uniform Resource Identifier (URI) definition.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Information Delivery PortalMicrosoft Windows Server 2003 Enterprise 64-bit Edition4.24.39.2 TS2M39.2 TS2M3
Microsoft Windows Server 2003 Datacenter 64-bit Edition4.24.39.2 TS2M39.2 TS2M3
Microsoft® Windows® for 64-Bit Itanium-based Systems4.24.39.2 TS2M39.2 TS2M3
z/OS4.24.39.2 TS2M39.2 TS2M3
Microsoft Windows XP 64-bit Edition4.24.39.2 TS2M39.2 TS2M3
Microsoft® Windows® for x644.24.39.2 TS2M39.2 TS2M3
Microsoft Windows Server 2003 Datacenter Edition4.24.39.2 TS2M39.2 TS2M3
Microsoft Windows Server 2003 Enterprise Edition4.24.39.2 TS2M39.2 TS2M3
Microsoft Windows Server 2003 Standard Edition4.24.39.2 TS2M39.2 TS2M3
Microsoft Windows Server 2003 for x644.24.39.2 TS2M39.2 TS2M3
Microsoft Windows Server 20084.24.39.2 TS2M39.2 TS2M3
Microsoft Windows Server 2008 for x644.24.39.2 TS2M39.2 TS2M3
Microsoft Windows XP Professional4.24.39.2 TS2M39.2 TS2M3
Windows 7 Enterprise 32 bit4.24.39.2 TS2M39.2 TS2M3
Windows 7 Enterprise x644.24.39.2 TS2M39.2 TS2M3
Windows 7 Home Premium 32 bit4.24.39.2 TS2M39.2 TS2M3
Windows 7 Home Premium x644.24.39.2 TS2M39.2 TS2M3
Windows 7 Professional 32 bit4.24.39.2 TS2M39.2 TS2M3
Windows 7 Professional x644.24.39.2 TS2M39.2 TS2M3
Windows 7 Ultimate 32 bit4.24.39.2 TS2M39.2 TS2M3
Windows 7 Ultimate x644.24.39.2 TS2M39.2 TS2M3
Windows Vista4.24.39.2 TS2M39.2 TS2M3
Windows Vista for x644.24.39.2 TS2M39.2 TS2M3
64-bit Enabled AIX4.24.39.2 TS2M39.2 TS2M3
64-bit Enabled HP-UX4.24.39.2 TS2M39.2 TS2M3
64-bit Enabled Solaris4.24.39.2 TS2M39.2 TS2M3
HP-UX IPF4.24.39.2 TS2M39.2 TS2M3
Linux4.24.39.2 TS2M39.2 TS2M3
Linux for x644.24.39.2 TS2M39.2 TS2M3
Solaris for x644.24.39.2 TS2M39.2 TS2M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.