Problem Note 38905: SAS client applications might fail to connect to a server that is configured for failover
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SAS Windows clients such as SAS® Enterprise Guide and SAS® Add-In for Microsoft Office might fail to connect to a SAS server that is configured for failover.
There are two ways that SAS servers can be configured for failover. One way is to have multiple server definitions under a single logical server. A second way is to have multiple machine definitions under a single server definition.
The connection problem that is experienced by SAS Enterprise Guide or SAS Add-In for Microsoft Office can occur if the second method is used to configure failover.
Example:
The client application should try the second and third machine after failing to connect to the first server. However, if the connection fails with the other machines, you do receive an error indicating that the connection failed.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Integration Technologies Client | Microsoft® Windows® for x64 | 9.22 | 9.23 | 9.2 TS2M2 | 9.2 TS2M3 |
| Microsoft Windows Server 2003 Datacenter Edition | 9.22 | 9.23 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 9.22 | 9.23 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2003 Standard Edition | 9.22 | 9.23 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Microsoft Windows Server 2008 | 9.22 | 9.23 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Microsoft Windows XP Professional | 9.22 | 9.23 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows 7 Enterprise 32 bit | 9.22 | 9.23 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows 7 Enterprise x64 | 9.22 | 9.23 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows 7 Home Premium 32 bit | 9.22 | 9.23 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows 7 Home Premium x64 | 9.22 | 9.23 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows 7 Professional 32 bit | 9.22 | 9.23 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows 7 Professional x64 | 9.22 | 9.23 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows 7 Ultimate 32 bit | 9.22 | 9.23 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows 7 Ultimate x64 | 9.22 | 9.23 | 9.2 TS2M2 | 9.2 TS2M3 | ||
| Windows Vista | 9.22 | 9.23 | 9.2 TS2M2 | 9.2 TS2M3 | ||