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Problem Note 37669: Input Method Editor window does not work in Microsoft Word 2003 if the SAS® Add-In for Microsoft Office is running in Japanese or Traditional Chinese

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After you install the SAS Add-in for Microsoft Office on Japanese or Traditional Chinese Microsoft Office 2003, the Input Method Editor (IME) window might not work properly in Microsoft Word. The IME is the window that enables you to input Asian characters. Specifically, the candidate characters window in the IME does not display the candidate character choices for input into Microsoft Word.

This problem does not occur in Excel or PowerPoint.

The workaround requires you to be running the second maintenance release for SAS 9.2 (TS2M2)/SAS Add-In for Microsoft Office 4.22.0.9238, or later. So, your first step is to upgrade your release.

The second step to the workaround is to add a configuration setting to a file named SAS.OfficeAddin.dll.config. The SAS.OfficeAddin.dll.config file is not created by default, but you might have created one to resolve a different issue. If the file exists, then open it in a text editor. If it does not exist, then use a text editor to create one. The file must be saved in the SAS Add-In installation directory, typically C:\Program Files\SAS\Add-In for Microsoft Office\4.2\.

For an existing file, add the following option within the <assemblySettings> tag.

<add key="SkipWordTemplateSync" value="true"/>

If the file already exists at your site, you might have other settings within the <assemblySettings> tag. You can add the above option within the existing tag with the other settings already specified.

For a new file, insert the following content into the file:

<configuration>
  <assemblySettings>
    <add key="SkipWordTemplateSync" value="true"/>
  </assemblySettings>
</configuration>

Note: If you have a custom template that creates your own top-level menus with Microsoft Word, this circumvention might hide the custom menus. For more information regarding a fix for top-level menus that can be nullified by this circumvention, see SAS Note 32806.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Add-in for Microsoft OfficeMicrosoft® Windows® for x644.224.39.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 Datacenter Edition4.224.39.2 TS2M29.2 TS2M3
Microsoft Windows Server 20084.224.39.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 Enterprise Edition4.224.39.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 Standard Edition4.224.39.2 TS2M29.2 TS2M3
Microsoft Windows Server 2008 for x644.224.39.2 TS2M29.2 TS2M3
Microsoft Windows Server 2003 for x644.224.39.2 TS2M29.2 TS2M3
Microsoft Windows XP Professional4.224.39.2 TS2M29.2 TS2M3
Windows 7 Enterprise 32 bit4.224.39.2 TS2M29.2 TS2M3
Windows 7 Enterprise x644.224.39.2 TS2M29.2 TS2M3
Windows 7 Home Premium 32 bit4.224.39.2 TS2M29.2 TS2M3
Windows 7 Home Premium x644.224.39.2 TS2M29.2 TS2M3
Windows 7 Professional 32 bit4.224.39.2 TS2M29.2 TS2M3
Windows 7 Professional x644.224.39.2 TS2M29.2 TS2M3
Windows 7 Ultimate 32 bit4.224.39.2 TS2M29.2 TS2M3
Windows 7 Ultimate x644.224.39.2 TS2M29.2 TS2M3
Windows Vista4.224.39.2 TS2M29.2 TS2M3
Windows Vista for x644.224.39.2 TS2M29.2 TS2M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.