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Installation Note 36547: A host name that includes an underscore or other unreserved characters causes problems for SAS® Business Intelligence Web applications

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If you attempt to run the SAS Stored Process Web application or SAS® Information Delivery Portal on a host machine that contains an underscore (_) character in the host name, you might receive the following error message:

Invalid URI for repository

The RemoteServices.log file, which is located on your middle-tier machine at .../Lev1/web/logs/RemoteServices.log), might contain the following warning message:

WARN [] com.sas.services.information.DAVRepository - Invalid URI for repository

While attempting to log into the SAS Information Delivery Portal, you might experience the following message in the browser or in the Jboss server log, which is located on your middle-tier machine at <JBoss>/server/SASServer/log/server.log:

java.lang.IllegalStateException: Unable to retrieve a theme object given the cascade of names available.

According to Oracle Bug ID 5049974, "Underscore is not a valid character in a hostname according to RFC 2396, RFC 952, and RFC 1123". Other unreserved characters (including _!~'()*) in the host name can also cause this problem.

You can avoid this problem by changing the host name so that it does not include an underscore or another unreserved character.



Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemSAS Integration TechnologiesMicrosoft® Windows® for 64-Bit Itanium-based Systems9.2 TS2M09.2 TS2M2
z/OS9.2 TS2M09.2 TS2M2
Microsoft Windows Server 2003 Datacenter 64-bit Edition9.2 TS2M09.2 TS2M2
Microsoft Windows Server 2003 Enterprise 64-bit Edition9.2 TS2M09.2 TS2M2
Microsoft Windows XP 64-bit Edition9.2 TS2M09.2 TS2M2
Microsoft® Windows® for x649.2 TS2M09.2 TS2M2
Microsoft Windows Server 2003 Datacenter Edition9.2 TS2M09.2 TS2M2
Microsoft Windows Server 2003 Enterprise Edition9.2 TS2M09.2 TS2M2
Microsoft Windows Server 2003 Standard Edition9.2 TS2M09.2 TS2M2
Microsoft Windows XP Professional9.2 TS2M09.2 TS2M2
Windows Vista9.2 TS2M09.2 TS2M2
64-bit Enabled AIX9.2 TS2M09.2 TS2M2
64-bit Enabled HP-UX9.2 TS2M09.2 TS2M2
64-bit Enabled Solaris9.2 TS2M09.2 TS2M2
HP-UX IPF9.2 TS2M09.2 TS2M2
Linux9.2 TS2M09.2 TS2M2
Linux for x649.2 TS2M09.2 TS2M2
OpenVMS on HP Integrity9.2 TS2M09.2 TS2M2
Solaris for x649.2 TS2M09.2 TS2M2
Microsoft Windows 2000 Advanced Server9.1 TS1M3 SP4
Microsoft Windows 2000 Datacenter Server9.1 TS1M3 SP4
Microsoft Windows 2000 Server9.1 TS1M3 SP4
Microsoft Windows 2000 Professional9.1 TS1M3 SP4
Microsoft Windows NT Workstation9.1 TS1M3 SP4
Linux on Itanium9.1 TS1M3 SP49.2 TS2M2
OpenVMS Alpha9.1 TS1M3 SP49.2 TS2M2
Tru64 UNIX9.1 TS1M3 SP49.2 TS2M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.