When you install SAS 9.2 (T21M0) on the Windows platform, several logs are created in the process. These logs can be sent to SAS Technical Support to help troubleshoot the installation if you encounter problems:

• SAS setup log or installation log (for the SAS^® Foundation installation)

  The local users installation log is located in the !SASHOME directory (the default location is C:\Program Files\SAS):

  For SAS 9.2 (TS1M0), also referred to as Phase 1, the file is called sassetup.log located in the following directory:

  !SASHOME\SASFoundation\9.2

• SAS Adminstrator Wizard

  The administrator's installation log is called sawsetup.log.

  For SAS 9.2 (TS1M0), the sawsetup.log file for both a Client Users depot and a Personal Users depot is located in the following directory:

  C:\SAS Software Depot\products\sasinstall__9220__win__en__sp0__1\sas directory

• For SAS 9.2 (TS1M0), the setinit.log file is located in the following directory:

  C:\Program Files\SAS\SASFoundation\9.2\

  Note: Only created when you run the Renew SAS Software tool from one of the following locations:

  • Start ► Programs ► SAS ► SAS 9.2 Utilities ► Renew SAS Software.
  • C:\Program Files\SAS\SASFoundation\9.2\core\sasinst\sasrenew\sasrenew.exe
• The System Requirements Wizard log, located in this directory:

  C:\Program Files\SAS\InstallMisc\InstallLogs\9.2\sysreqwizard_<date_installed>_<time_installed>.log.

  For example, sysreqwizard_02222008_121255.log.

  Note: Several other logs, including the following, are stored in this central location.

  • Clientpss.log
  • Connectdrvrs.log
  • Grsgeditor.log
  • Inetmonitor.log
  • Nvworkshop_silent.log
  • Odbcdriver.log
  • Sasinstall_02222008_121423.log
  • Sasinstall_silent.log
  • Sasonlinedoc_silent.log
  • Sasuniviewer_silent.log
  • Sysreqwizard_02222008_121255.log
  • Ttfontsvert.log
  • Xmlatlas.log

  Note: The contents of sasinstall_<date_installed>_<time_installed>.log and the sassetup.log file are almost the same. The sasinstall_<date_installed>_<time_installed>.log file is created first, followed by the sassetup.log file, which is located in the !sasroot directory.

• For SAS 9.2 (TS1M0), there are several logs created in the SAS^® Deployment Wizard directory:

  C:\Documents and Settings\<userid>\Local Settings\Application Data\SAS\SAS Deployment Wizard

  • sdwprefs.txt: Contains the choices or preferences you used during the installation (for example, where the SASHOME directory resides). Here is a sample of what it might contain:
    #Fri Feb 22 12:23:13 EST 2008 DepotOption=1 MaSupport=1 LastSSDDir=C\:\\SAS Software Depot MachineName=SingleMachine InstallationKey=X8T7-TY75-2K8N ServletType=WebLogic LoginProxyServer=0 LastSidFile=C\:\\SAS Software Depot\\sid_files\\SAS92_303306_70068514_Win_Wrkstn_Srv.txt UseProxyServer=1 OrderNumber=079778 ActiveDownloadFolder= SASHome2=C\:\\Program Files\\SAS SelectedOrder=win_nonplanning ProxyUser=<userid> SendLog=1 SASHome1=C\:\\Program Files\\SAS PersonalType= MultiLanguage=0 DownloadFolder=C\:\\SAS Software Depot SASHome=C\:\\Program Files\\SAS ProxyPort= ProxyServer= LogPrompted=1 MoSupport=MOSA
  • Bootstrap.log: Bootstrap returns and displays formatted and unformatted operating system level errors. Bootstrap is an application that performs the invocation of the SDW on Windows. An example of what it might contain:
    GetWinVerInfo=Professional
  • SDW.log: log for the SAS Deployment Wizard. Here is a sample of what it might contain:
    Jun 26, 2006 1:46:50 PM com.sas.ssn.Kit main INFO: System Properties: User ID: <userid> User Home: C:\Documents and Settings\<userid> Temp Folder: C:\DOCUME~1\<userid>\LOCALS~1\Temp\ Java Version: 1.4.1 Java Home: C:\PROGRA~1\SAS\SHARED~1\JRE\14267D~1.1 OS Name: Windows XP OS Architecture: x86 OS Version: 5.1 Jun 26, 2006 1:46:50 PM com.sas.ssn.Kit main INFO: Command Arguments:
  • SDWInitialization.log: details all actions performed by the bootstrap. For example, what gets copied to the machines TEMP area, when it transfers control, and so on. Here is a sample of what it might contain:
    SSN Initialization Log - Created on: Wed Sep 27 13:29:24 2006 ////////////////////////////////////////////////////////////////////////// TEMP: C:\DOCUME~1\saszsr\LOCALS~1\Temp Original Command Line: Startup Location: C:\SAS Software Depot ini file: C:\SAS Software Depot\setup.ini Showing dialog. SAS Private JRE found.
  • SDW_sysinfo_<date_installed>_<time_installed>.dat: contains the information that the SDW_sysinfo.dat file contains, plus additional information on the SAS products that are installed. Here is a sample of what it might contain:
    SAS Sysinfo Log: 20080222_122126 SDW version: 9.2.0.000000_v920c_20080205_71590 Product_Name=sasinstall Version=9.2 Host=win InstallTime=2008-02-22 12:14:21 OrderNum=303306 Setnumid=70068514 DisplayName=SAS Foundation InstallLoc=C:\Program Files\SAS\SASFoundation\9.2 InstallGUID={F9390B82-786C-43CF-A970-D39E23EF0366} InstallStatus=0 ServicePack=null Product_Name=ttfontsvert Version=9.2 Host=win InstallTime=2008-02-22 12:19:08 OrderNum=303306 Setnumid=null DisplayName=Report Fonts for Clients InstallLoc=C:\Program Files\SAS/ReportFontsforClients/9.2 InstallGUID=ba5fe294fccc11dab0f6f685d746a93a InstallStatus=-1000 ServicePack=null
  • SDW_sysinfo.dat: contains information that is sent back to SAS using the phone home tool. Here is a sample of what it might contain:
    SAS Sysinfo Log: 20060926_114815 Product_Name=sasinstall Version=92.10 InstallTime=null OrderNum=null DisplayName=null InstallLoc=C:\Program Files\SAS\SAS 9.2 InstallGUID={E4BD491B-6E6E-4AC2-A988-06F18D97407D} InstallStatus=SUCCESSFUL ServicePack=null CPU= Intel(R) Pentium(R) D CPU 3.00GHz CPU_Architecture=0 CPU_Family=15 CPU_Model=4 CPU_Stepping=7 OS=Microsoft Windows XP Professional Service Pack 2 (Build 2600) OSVersion=5.1 OSBuildNumber=2600 OSPlatformId=2 OSCSDVersion=Service Pack 2

Operating System and Release Information