Problem Note 31098: A SAS® server might become unresponsive on highly loaded systems
An internal locking mechanism in the SAS® tasking supervisor that is used to queue asynchronous requests for synchronous services might cause an incoming asynchronous request to wake up a task to not post to the queue, thus causing the task to remain unresponsive. The window of opportunity for this to happen normally is very small, but under heavy system load conditions, the problem becomes more likely to occur.
The original issue was reported with multiple SAS/SHARE® servers running on a Windows server, but the issue is not limited to SAS/SHARE software; the problem can occur with any SAS server running as a Windows service.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| SAS System | Base SAS | Microsoft Windows XP 64-bit Edition | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| Microsoft® Windows® for x64 | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| Microsoft Windows 2000 Advanced Server | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| Microsoft Windows 2000 Datacenter Server | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| Microsoft Windows 2000 Server | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| Microsoft Windows 2000 Professional | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| Microsoft Windows NT Workstation | 9.1 TS1M3 SP3 | |
| Microsoft Windows Server 2003 Datacenter Edition | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| Windows Vista | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| Microsoft Windows Server 2003 Standard Edition | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| Microsoft Windows XP Professional | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| Microsoft Windows Server 2003 Enterprise Edition | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.1 TS1M3 SP3 | 9.2 TS1M0 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
An internal SAS queueing mechanism has a small window of opportunity for being locked out of waking up a SAS task in a multiprocessing environment, and this "window" can stay open longer when the system is highly loaded.
| Type: | Problem Note |
| Priority: | alert |
| Date Modified: | 2008-03-07 09:05:42 |
| Date Created: | 2008-02-04 15:33:46 |
