In SAS 9.1.3 and earlier, Simple Mail Transfer Protocol (SMTP) e-mails send commands to the SMTP server and wait for a response. In situations where the SMTP server cannot process an e-mail, the server should timeout the connection, release the e-mail job, and produce an error message.

However, at some sites the SMTP server does not timeout. In this circumstance, the e-mail job will become unresponsive which requires you to terminate the job manually.

The hot fix adds a timer gate for 10,000ms (10 seconds). If you do not receive a response from the SMTP server, after 10 seconds the gate will be posted and send the following message:

If a SMTP email job goes into a wait state and becomes unresponsive, you must terminate the job manually.

Select the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for SAS 9.1.3 (9.1 TS1M3) for this issue is available at:

A fix for SAS 9.1.3 (9.1 TS1M3) with Asian Language Support (DBCS) for this issue is available at :