Problem Note 19678: Refreshing information map in a Microsoft Excel workbook might cause it to hang
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Microsoft Excel might hang if you attempt to refresh information map data in an Microsoft Excel workbook through the SAS® Add-In for Microsoft Office. This will most likely happen on a workbook that you saved with the information map, recently reopened and attempt to refresh the results. When you right-click on the information map and select Refresh, Microsoft Excel might hang.
To workaround this issue, right-click on the information map and select Modify and then click OK instead of selecting Refresh. You should only have to do this the first time you try to refresh an information map in a workbook that was just opened. Thereafter, all the information maps in the workbook should refresh normally.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Add-in for Microsoft Office | Microsoft Windows NT Workstation | 2.1 | 4.2 | 9.1 TS1M3 SP1 | |
| Microsoft Windows XP Professional | 2.1 | 4.2 | 9.1 TS1M3 SP1 | |||
| Microsoft Windows Server 2003 Standard Edition | 2.1 | 4.2 | 9.1 TS1M3 SP1 | |||
| Microsoft Windows Server 2003 Datacenter Edition | 2.1 | 4.2 | 9.1 TS1M3 SP1 | |||
| Microsoft Windows Server 2003 Enterprise Edition | 2.1 | 4.2 | 9.1 TS1M3 SP1 | |||
| Microsoft Windows 2000 Server | 2.1 | 4.2 | 9.1 TS1M3 SP1 | |||
| Microsoft Windows 2000 Advanced Server | 2.1 | 4.2 | 9.1 TS1M3 SP1 | |||
| Microsoft Windows 2000 Datacenter Server | 2.1 | 4.2 | 9.1 TS1M3 SP1 | |||
| Microsoft Windows 2000 Professional | 2.1 | 4.2 | 9.1 TS1M3 SP1 | |||