When attempting to view concept links from the SAS Text Miner results
running under SAS
® Enterprise Miner™, you might see a browser window that displays the following message:
There was a problem with the Java applet or Plugin in your
browser. The graphic cannot be displayed.
Be sure that active content is allowed in your browser. Windows Internet
Explorer 6 might display a warning banner that active content has been
restricted; other browsers might provide similar messages.
If the "problem with the Java applet" message persists after allowing
active content, then the problem might be caused by the Microsoft
security patch KB912812.
Confirm that you have this patch installed on your system by opening the
Windows Control Panel and selecting Add/Remove Programs. Check the
"Show updates" check box at the top of the Add or Remove Programs
window. Scroll to the section entitled "Windows XP - Software Updates",
and look for the entry "Security Update for Windows XP (KB912812)".
If the patch has been installed, follow these steps to correct the
problem:
1. Download the SAS transport file:
http://ftp.sas.com/techsup/download/graph/javagrf.stc
2. Submit the following SAS code from the Program Editor of your SAS
session. Be sure to substitute the path to the STC file as you saved
it on your system when downloading. You need update access to your
SASHELP library in order to complete this step.
proc cimport c=sashelp.javagrf
infile='[path-to-stc-file]\javagrf.stc';
run;
quit;
3. When the PROC CIMPORT step has run successfully, open the SAS Text
Miner results and try viewing the Concept Links again. You might
again be prompted by your browser to allow active content to run.
Follow the prompts to allow the applet to run.
If the error persists, contact SAS Technical Support.
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Text Miner | Microsoft Windows NT Workstation | 4.3 | | | |
Microsoft Windows XP Professional | 4.3 | | | 9.2 TS2M0 |
Microsoft Windows Server 2003 Standard Edition | 4.3 | | | 9.2 TS2M0 |
Microsoft® Windows® for 64-Bit Itanium-based Systems | 4.3 | | | 9.2 TS2M0 |
Microsoft Windows Server 2003 Enterprise Edition | 4.3 | | | 9.2 TS2M0 |
Microsoft Windows 2000 Professional | 4.3 | | | |
Microsoft Windows Server 2003 Datacenter Edition | 4.3 | | | 9.2 TS2M0 |
Microsoft Windows 2000 Server | 4.3 | | | |
Microsoft Windows 2000 Datacenter Server | 4.3 | | | |
Microsoft Windows 2000 Advanced Server | 4.3 | | | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.