You might receive an error message similar to the following when attempting to test the connection to a SAS 9.1.3 or SAS 9.2 Stored Process Server under UNIX using SAS^® Management Console running on a Windows platform:

Other symptoms of this issue might include the following:

• The same Stored Process Server test connection is successful from SAS Management Console on the UNIX host.
• Stored Processes can be executed from a web client (such as Portal, SAS^® Web Report Studio, STP Web Application) but not from a Windows client such as SAS^® Enterprise Guide^®, SAS^® Add-In for Microsoft Office, or SAS Management Console.

This problem occurs when the network uses Network Address Translation (NAT). For more information about running the Stored Process Server on a network that uses NAT, see SAS Note 15049.

If NAT is being used and the connection to the Stored Process Server running on UNIX fails only from Windows clients, then the problem can be corrected by specifying the -lbUseHostName option when starting the Object Spawner process on UNIX (as outlined in SAS Note 15049). The problem occurs when the IP address that appears to the Windows client is not the actual IP address on the server due to NAT translation. By using -lbUseHostName in the SAS^® Object Spawner invocation, the actual host name is used instead of the host's IP address. Therefore, the Windows client can find the server host.

The -lbUseHostName option is specified in the ObjectSpawner.sh script, as shown here:

You must restart the Object Spawner after making any changes to the ObjectSpawner.sh script. Here is documentation about Object Spawner invocation options.

In addition to specifying the -lbUseHostName option for the Object Spawner startup, the server host name (not the IP address) should be specified for the server definitions in SAS Management Console.

Operating System and Release Information