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Problem Note 18297: SAS® clients such as Enterprise Guide® and ITConfig cannot connect to localhost or local machine name where SAS servers are running

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A SAS client such as Enterprise Guide may not be able to access a Metadata Server, Workspace Server or Stored Process Server running on the same machine name or on localhost. The following errors may be encountered.

   ERROR: "A connection could not be made to the requested resource".

   ERROR:  Could not establish a connection to the SAS server on the
           requested machine. Verify that the SAS server has been
           started with the -objectserver option or that the SAS spawner
           has been started. Verify that the port Combridge is
           attempting to connect to is the same as the port SAS (or
           the spawner) is listening on."

This problem occurs when Microsoft TCP/IP version 6(IPv6) has been installed on the machine. IPv6 configures link-local IPv6 addresses for each IPv6 interface. Link-local addresses have the prefix FE80::/64. The command, ipconfig, can be used to determine if IPv6 has been installed.

For example: C:\ipconfig

   Windows IP Configuration

   Ethernet adapter Wireless Network Connection:

         Connection-specific DNS Suffix  . :
         IP Address. . . . . . . . . . . . : 111.111.11.1
         Subnet Mask . . . . . . . . . . . : 255.255.255.0
         IP Address. . . . . . . . . . . . : fe80::20c:f1ff:fe47:cb8b%6
         Default Gateway . . . . . . . . . : 192.168.1.1

For additional information on IPv6, refer to: http://www.microsoft.com/technet/itsolutions/network/ipv6/ipv6faq.mspx

To circumvent the problem, uninstall IPv6.

Select the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemSAS Integration TechnologiesMicrosoft Windows XP Professional9.1 TS1M3 SP39.2 TS1M0
Microsoft Windows 2000 Server9.1 TS1M3 SP39.2 TS1M0
Microsoft Windows Server 2003 Datacenter Edition9.1 TS1M3 SP39.2 TS1M0
Microsoft Windows NT Workstation9.1 TS1M3 SP4
Microsoft Windows Server 2003 Enterprise Edition9.1 TS1M3 SP39.2 TS1M0
Microsoft Windows 2000 Advanced Server9.1 TS1M3 SP39.2 TS1M0
Microsoft Windows 2000 Datacenter Server9.1 TS1M3 SP39.2 TS1M0
Microsoft Windows Server 2003 Standard Edition9.1 TS1M3 SP39.2 TS1M0
Microsoft Windows 2000 Professional9.1 TS1M3 SP39.2 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.