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Problem Note 15868: Information Delivery Portal pages that contain a navigator portlet may cause a navigation.jsp exception

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When attempting to invoke the Information Delivery Portal, the following error may occur in the browser:

A serious error occurred. Contact the Portal Administrator.

The following errors may occur in the Tomcat servlet container log:

   java.security.PrivilegedActionException: org.apache.jasper. 
     JasperException 
      at java.security.AccessController.doPrivileged 
        (Native Method) 
      at org.apache.catalina.core.ApplicationDispatcher.include 
        (ApplicationDispatcher.java:489) 
   ... 
 
   [ERROR]  SAS Demo User       Navigation.jsp 
 
   javax.servlet.jsp.JspException 
   at org.apache.taglibs.standard.tag.common.core.ImportSupport. 
     acquireString(ImportSupport.java:324) 
   at org.apache.taglibs.standard.tag.common.core.ImportSupport. 
     doEndTag(ImportSupport.java:176) 
   at org.apache.jsp.Navigation_Body_jsp._jspService 
     (Navigation_Body_jsp.java:198) 
   at org.apache.jasper.runtime.HttpJspBase.service 
     (HttpJspBase.java:137) 
   ... 
 

The problem will occur if a page in the Portal contains a navigator portlet and the following configuration is being used:

  • Solaris 9
  • Tomcat 4.1.18
  • 9.1.3 Service Pack 2
  • JDK 1.4.2_05
  • Stack size of only 128K

To correct the problem, increase the Java Virtual Machine stack size by modifying the Tomcat startup script and changing the JVM option -Xss128k to -Xss256k. For more details on changing the JVM options, refer to the "Tuning the Java Virtual Machine" chapter in the "SAS® 9.1.3 Intelligence Platform: Web Application Administration Guide".

Select the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Information Delivery Portal64-bit Enabled Solaris2.02.09.1 TS1M3 SP29.1 TS1M3 SP4
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.