15671 - "Sending failed" exception when testing static broadcasts within SAS Email Marketing

Problem Note 15671: "Sending failed" exception when testing static broadcasts within SAS Email Marketing

Using a SMTP e-mail server to authenticate a broadcast log in produces an exception stating that the 'sending' failed.

The failure occurs because the authenticator is not passed down to the mail session.

A work around is to define a dynamic broadcast and select no links to track which in effect results in a static broadcast.

When the error occurs, output similar to the following appears:

[NOTE@2005-06-24 10:01:10.16] ??â€œBroadcast_1119578470110â€?????

[NOTE@2005-06-24 10:01:16.469] ????â€œ???â€???
(Moniker="Broadcast_1119578470110")?

[NOTE@2005-06-24 10:01:16.659] ???? [BULK_EM.CONTACT_DETAILS]?

[NOTE@2005-06-24 10:01:16.669] ???????


[EXCEPTION@2005-06-24 10:01:16.699]





NODE="xxxxxxx.sas.com.cn"



javax.mail.SendFailedException: Sending failed;

  nested exception is:

         class javax.mail.AuthenticationFailedException

         at javax.mail.Transport.send0(Transport.java:218)

         at javax.mail.Transport.send(Transport.java:80)

         at com.sas.email.send.StaticSendThread.sendStaticEmail(Unknown
Source)

         at com.sas.email.send.StaticSendThread.run(Unknown Source)



[ERROR@2005-06-24 10:01:16.699] ???â€œxxxxx@yyy.comâ€??? 11 ?????

Select the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Digital Marketing	Microsoft Windows XP Professional	2.1	2.2	9.1 TS1M3 SP2	9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Datacenter Edition	2.1	2.2	9.1 TS1M3 SP2	9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Enterprise Edition	2.1	2.2	9.1 TS1M3 SP2	9.1 TS1M3 SP4
		Microsoft Windows Server 2003 Standard Edition	2.1	2.2	9.1 TS1M3 SP2	9.1 TS1M3 SP4
		Solaris	2.1	2.2	9.1 TS1M3 SP2	9.1 TS1M3 SP4
		Microsoft Windows 2000 Professional	2.1	2.2	9.1 TS1M3 SP2	9.1 TS1M3 SP4
		64-bit Enabled Solaris	2.1	2.2	9.1 TS1M3 SP2	9.1 TS1M3 SP4
		Linux	2.1	2.2	9.1 TS1M3 SP2	9.1 TS1M3 SP4
		HP-UX	2.1	2.2	9.1 TS1M3 SP2	9.1 TS1M3 SP4
		64-bit Enabled AIX	2.1	2.2	9.1 TS1M3 SP2	9.1 TS1M3 SP4
		64-bit Enabled HP-UX	2.1	2.2	9.1 TS1M3 SP2	9.1 TS1M3 SP4
		AIX	2.1	2.2	9.1 TS1M3 SP2	9.1 TS1M3 SP4

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

Type:	Problem Note
Priority:	high

Date Modified:	2005-08-09 08:55:16
Date Created:	2005-06-28 10:23:10

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Problem Note 15671: "Sending failed" exception when testing static broadcasts within SAS Email Marketing

Operating System and Release Information