Problem Note 15411: Null Pointer Exception generated in SAS Email Marketing when selecting the Summarize Window
 |  |  |  |  |
When accessing the Summarize Functionality within SAS® Email Marketing, a NullPointerException error similar to the one below can occur if the server is running on a Unix or Linux box.
To correct the problem, navigate to the !BULK_HOME/Reports Directory and rename the file default.xsl as Default.xsl (case sensitive).
Exception error content:
java.rmi.ServerException: RemoteException occurred in server thread;
nested exception is:
java.rmi.RemoteException:
javax.xml.transform.TransformerConfigurationException:
javax.xml.transform.TransformerException: java.lang.NullPointerException
at
sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:292)
at sun.rmi.transport.Transport$1.run(Transport.java:148)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Transport.java:144)
at
sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:460)
at
sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.ja
va:701)
at java.lang.Thread.run(Thread.java:536)
at
sun.rmi.transport.StreamRemoteCall.exceptionReceivedFromServer(StreamRem
oteCall.java:247)
at
sun.rmi.transport.StreamRemoteCall.executeCall(StreamRemoteCall.java:223
)
at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:133)
at com.sas.email.server.UserWrapper_Stub.getHistorySummary(Unknown
Source)
at
com.sas.email.client.report.SummaryExplorerPanel.getSummaryHtml(Unknown
Source)
at
com.sas.email.client.report.SummaryExplorerPanel.getReportInfo(Unknown
Source)
at com.sas.email.client.report.SummaryExplorerPanel.<init>(Unknown
Source)
at com.sas.email.client.report.ReportViewer.initWindow(Unknown
Source)
at com.sas.email.client.report.ReportViewer.<init>(Unknown Source)
at
com.sas.email.client.monitor.BroadcastPopup.summarizeBroadcastImmediate(
Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.jav
a:39)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessor
Impl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sas.visuals.common.ProgressDialog$cRunnableMethod.run(Unknown
Source)
at
com.sas.visuals.common.ProgressDialog$cOperationThread.run(Unknown
Source) Caused by: java.rmi.RemoteException:
javax.xml.transform.TransformerConfigurationException:
javax.xml.transform.TransformerException: java.lang.NullPointerException
at com.sas.email.server.UserWrapper.getHistorySummary(Unknown
Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.jav
a:39)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessor
Impl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at
sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:261)
at sun.rmi.transport.Transport$1.run(Transport.java:148)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Transport.java:144)
at
sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:460)
at
sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.ja
va:701)
at java.lang.Thread.run(Thread.java:536)
Select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Digital Marketing | Linux | 2.1 | 2.2 | 9.1 TS1M3 SP2 | 9.1 TS1M3 SP4 |
| 64-bit Enabled Solaris | 2.1 | 2.2 | 9.1 TS1M3 SP2 | 9.1 TS1M3 SP4 | ||
| 64-bit Enabled AIX | 2.1 | 2.2 | 9.1 TS1M3 SP2 | 9.1 TS1M3 SP4 | ||
| 64-bit Enabled HP-UX | 2.1 | 2.2 | 9.1 TS1M3 SP2 | 9.1 TS1M3 SP4 | ||
| Solaris | 2.1 | 2.2 | 9.1 TS1M3 SP2 | 9.1 TS1M3 SP4 | ||
| HP-UX | 2.1 | 2.2 | 9.1 TS1M3 SP2 | 9.1 TS1M3 SP4 | ||
| AIX | 2.1 | 2.2 | 9.1 TS1M3 SP2 | 9.1 TS1M3 SP4 | ||
A fix for this issue for SAS E-mail Marketing 2.1 is available at:
http://www.sas.com/techsup/download/hotfix/bes21.html#015411| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2005-08-09 08:53:50 |
| Date Created: | 2005-05-31 16:29:42 |