1. Your computer must be in install mode when you install SAS 9.1.3
      or SAS 9.1.3 Service Packs on a Terminal Server. To set your
      computer to install mode, use the change user/install command at
      the command line or select Start>Settings>Control Panel>Add/Remove
      Programs to automatically enter into install mode.

      Note: Your computer must be in install mode before you insert the
            installation disk.

   2. When you install additional products to an existing install, you
      must use the original user account that was used to perform the
      original installation.

   3. When you install a SAS Service Pack, you must use the original
      user account that was used to perform the original installation.

Tip: Use an account that can be used and reused for installation and all
     subsequent product add-ons and service pack installations.

Note: If you reboot during the install process, by default the
      Terminal Server will not be in install mode at restart. It is
      necessary to set computer to install mode again if further
      installation is required.


A fix for SAS 9.1.3 (9.1 TS1M3) for this issue is available at:

http://www.sas.com/techsup/download/hotfix/e9_sbcs_prod_list.html#014710

For customers running SAS with Asian Language Support (DBCS), this
fix should be downloaded from:

http://www.sas.com/techsup/download/hotfix/e9_dbcs_prod_list.html#014710

Operating System and Release Information

A fix for SAS 9.1.3 (9.1 TS1M3) for this issue is available at:

A fix for SAS 9.1.3 (9.1 TS1M3) with Asian Language Support (DBCS) for this issue is available at :