Problem Note 14432: "Unexpected Signal" error may occur and the JAVA Virtual Machine may
crash when creating a graph in the Information Delivery Portal
When creating a graph in the Information Delivery Portal, which will
display the graph using the Visual Data Explorer, the JAVA Virtual
Machine may crash and the following error may occur when the graph is
rendered:
Unexpected Signal :
EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x80EE5EC
Function=[Unknown.]
Library=C:\j2sdk1.4.2_05\jre\bin\server\jvm.dll
NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for
possible reason and solutions.
Current Java thread:
at sun.dc.pr.PathFiller.setOutputArea(Native Method)
at sun.dc.pr.Rasterizer.setOutputArea(Rasterizer.java:632)
at ...
The problem is more likely to occur after rendering the graph, changing
variable assignments, and rendering the graph again.
The problem has been identified in the vendor's Java Virtual Machine.
As a workaround, set the Java property that will disable antialiasing
(smoothing) of the graphs. Here is an example of that property
which is to be used on the Java command line:
-Dcom.sas.graphics.components.disableAntialiasing=true
A fix for SAS 9.1.3 (9.1 TS1M3) for this issue is available at:
http://www.sas.com/techsup/download/hotfix/e9_sbcs_prod_list.html#014432
For customers running SAS with Asian Language Support (DBCS), this
fix should be downloaded from:
http://www.sas.com/techsup/download/hotfix/e9_dbcs_prod_list.html#014432
Operating System and Release Information
SAS System | SAS Information Delivery Portal | Microsoft Windows XP Professional | 2.0 | 4.2 | 9.1 TS1M3 SP2 | 9.2 TS1M0 |
Microsoft Windows 2000 Professional | 2.0 | 4.2 | 9.1 TS1M3 SP2 | 9.2 TS1M0 |
Microsoft Windows 2000 Server | 2.0 | 4.2 | 9.1 TS1M3 SP2 | 9.2 TS1M0 |
Microsoft Windows NT Workstation | 2.0 | | 9.1 TS1M3 SP2 | |
Microsoft Windows 2000 Advanced Server | 2.0 | 4.2 | 9.1 TS1M3 SP2 | 9.2 TS1M0 |
Microsoft Windows 2000 Datacenter Server | 2.0 | 4.2 | 9.1 TS1M3 SP2 | 9.2 TS1M0 |
64-bit Enabled Solaris | 2.0 | 4.2 | 9.1 TS1M3 SP2 | 9.2 TS1M0 |
64-bit Enabled HP-UX | 2.0 | 4.2 | 9.1 TS1M3 SP2 | 9.2 TS1M0 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Topic: | System Administration ==> Servers ==> Portal
|
Date Modified: | 2005-04-27 14:24:04 |
Date Created: | 2005-01-28 10:50:36 |