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Problem Note 14190: Cannot log into SAS Marketing Automation Campaign Studio when using LDAP authentication

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It is not possible to log into Campaign Studio as a user created using
LDAP authentication.

The problem is that the LDAP users have a domain attached to their
login, for example: user_id@ldap_domain.

The application is stripping the @ldap_domain from the user id before
performing the authentication and thus it is failing.

A work around is to switch to using host authentication.

A fix for SAS 9.1.3 (9.1 TS1M3) for this issue is available at:

http://www.sas.com/techsup/download/hotfix/e9_sbcs_prod_list.html#014190

For customers running SAS with Asian Language Support (DBCS), this
fix should be downloaded from:

http://www.sas.com/techsup/download/hotfix/e9_dbcs_prod_list.html#014190


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Campaign StudioMicrosoft Windows 2000 Advanced Server4.24.49.1 TS1M39.1 TS1M3 SP4
Microsoft Windows 2000 Datacenter Server4.24.49.1 TS1M39.1 TS1M3 SP4
Microsoft Windows 2000 Professional4.24.49.1 TS1M39.1 TS1M3 SP4
Microsoft Windows 2000 Server4.24.49.1 TS1M39.1 TS1M3 SP4
Microsoft Windows Server 2003 Datacenter Edition4.24.49.1 TS1M39.1 TS1M3 SP4
Microsoft Windows XP Professional4.24.49.1 TS1M39.1 TS1M3 SP4
Microsoft Windows Server 2003 Standard Edition4.24.49.1 TS1M39.1 TS1M3 SP4
Microsoft Windows Server 2003 Enterprise Edition4.24.49.1 TS1M39.1 TS1M3 SP4
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.