Usage Note 11538: "An Installation Support file could not be installed" error message
appears when installing on Win2000 server with Terminal Services
installed
When performing a SAS installation on a Win2000 Server with Terminal
Services installed, the following error might appear:
Error: An Installation Support file could not be installed. The
parameter is incorrect.
To correct the error, go to the C:\Program Files directory and locate
the Installshield directory. Note that the Installshield directory might
be hidden. Once you have located this directory, rename it
to C:\Program Files\InstallShield Installation Information.
Now restart your installation process.
Operating System and Release Information
| SAS System | Base SAS | Microsoft Windows 2000 Advanced Server | 9 TS M0 | |
| Microsoft Windows 2000 Server | 9 TS M0 | |
| Microsoft Windows 2000 Datacenter Server | 9 TS M0 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Usage Note |
| Priority: | |
| Topic: | System Administration ==> Installation
|
| Date Modified: | 2004-01-09 14:43:37 |
| Date Created: | 2004-01-06 11:02:03 |
